Phlebotomist/Lab Clerk

DRH Health; Duncan (OK); On-site; USD 30,000 - 42,000; Full time

Job summary

DRH Health is seeking a laboratory phlebotomist/clerk to support daily blood collection, specimen processing, and order entry. You will register patients, collect samples, label and process specimens, and ensure accurate data entry and documentation.

The role demands strong communication, adherence to safety protocols, and ability to multitask in a busy lab environment. Training and compliance with DRH standards are required, with certification preferred.

Qualifications

• Fluent English both written and spoken.
• Basic computer literacy including email and EHR use.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to remain flexible to emergent situations and multitask.

Responsibilities

• Collect specimens accurately and on time according to procedures.
• Record and manage data: verify orders, label tubes, enter data in system.
• Provide excellent customer service in person and by phone.
• Complete required training and competencies.
• Follow all safety and infection control procedures.
• Adhere to DRH policies and maintain professional conduct.
• Maintain attendance and punctuality for shifts.
• Adapt care methods to patient needs.

Skills

Fluent English

Basic computer skills

Interpersonal communication

Adaptability

Education

High school diploma or equivalent

Phlebotomy certification

32 hours clinical phlebotomy rotation

Tools

Electronic Health Records (EHR)

Healthcare software

Job description

Under the direction of the Lab Director, The lab phlebotomist/clerk will perform daily phlebotomy activities requiring knowledge and skill in registering patients, ordering lab tests, specimen collection, and specimen processing.

Responsibilities (essential Functions)

• Collect specimens accurately and on time according to established procedures.


• Records and data management including but not limited to verifying accuracy of orders and tests, correctly labeling samples and storage tubes, entering information into a computer system or software, preparing patient information, maintaining logs, inputting patient test orders.


• Provide excellent customer service when interacting with and serving customers in person and over the telephone including positive greetings, patience, active listening, and excellent verbal communication skills.


• Successful completion of initial and ongoing training and competencies as defined by service line, facility, and department/unit which are specific to the needs of the patient population served.


• Successfully follow facility-specific practices and procedures.


• Must adhere to safety protocols at all times, including practicing infection control standards, properly disposing biohazard, maintaining clean and neat work area, cleaning/storing/ordering equipment and/or inventory and stocking supplies to a sufficient level.


• Compliance with departmental policies, protocols, and procedures.


• Regular attendance and punctuality for scheduled shifts.


• Appropriately adapts assessment, treatment, and/or care methods to accommodate the physical, cultural, age-specific, and other developmental needs of each person served.


• Maintains professional and technical knowledge through continuing education opportunities including internal and external educational offerings.


• Per DRH policy, all required conditions of employment must be met and maintained including required vaccinations.


• This position requires respirator and fit testing. Required testing will be performed on all team members at risk for exposure to airborne infectious diseases, droplet producing procedures, or any caustic chemicals.


• Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.


• Performs other related duties as assigned.

Qualifications

Minimum Qualifications: Communication skills including fluency in oral and written English. Basic computer skills with information technology associated with the position including a familiarity with sending/receiving email, related software, and use of Electronic Health Record (EHR) information tools. Excellent written, verbal, and interpersonal communication skills. Ability to remain flexible to quickly adapt to emergent or urgent situations. Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.

Education and/or Experience

High school diploma or equivalent. At least 6 months experience in phlebotomy or clinical laboratory, phlebotomy certificate including at least 32 hours clinical rotation, or a combination of related work experience and/or education preferred. Some knowledge of medical terminology preferred. Requires a self-motivated candidate with skill with computers, telephone etiquette, interpersonal relations, and able to multitask. Must have the ability to communicate, establish and maintain an effective working relationship with supervisors/leadership team, team members, and patients. Demonstrates leadership skills and willingness to assist others daily. Completion of a clinical training program preferred.

Certifications, Licenses, Registrations

Phlebotomy certification preferred. For those positions requiring travel, a current valid driver’s license and automobile liability insurance must be maintained.

Safety-Sensitive Position

This is a \"Safety-Sensitive\" Position as defined by Oklahoma law. As such, please be advised that applicants for this position cannot test positive in pre-employment drug tests (or any drug tests administered after employment begins) for the presence of Tetrahydrocannabinol (THC), a psychoactive component of cannabis. This is true even if the applicant is in possession of a valid medical marijuana card that otherwise allows the license-holder to legally use and consume medical marijuana. Team Members in \"Safety-Sensitive\" positions are not permitted to test positive for the presence of THC in any pre-employment drug test, or any other drug test administered after employment begins. This information is provided to applicants as a resource to the application process. This is not a request for any applicant to disclose personal medical information during the application process. If you have any questions about the information in this disclaimer please direct these questions to a member of Human Resources.

This position requires respirator and fit testing. Required testing will be performed on all team members at risk for exposure to airborne infectious diseases, droplet producing procedures, or any caustic chemicals.

As a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.