Phlebotomist II- Everett

1200 The General Hospital Corporation; Everett (MA); On-site; USD 29,000 - 41,000; Full time

Job summary

Mass General Brigham is seeking a Phlebotomy Technician to perform blood collection and associated duties in a patient‑focused environment. You will collect specimens from all age groups, ensure accurate labeling and handling, and support the care team with timely communication.

Responsibilities include training new staff, resolving routine operational issues, and complying with HIPAA. This full‑time onsite role requires attention to safety and quality in a busy clinical setting.

Qualifications

• Experience in phlebotomy required with 1–2 years in pediatric settings preferred.
• Good written and oral communication skills; prioritization and time management.
• Customer service oriented with respect for patient privacy and autonomy.

Responsibilities

• Performs phlebotomy and specimen collection for all ages, including EKGs and newborns.
• Ensures proper patient identification, labeling, processing, and transport of specimens.
• Maintains HIPAA compliance and proficient use of computer systems.
• Provides training to new staff and students as assigned.
• Troubleshoots specimen, order, and operational issues within the area.

Skills

Phlebotomy

Communication

Teamwork

Problem solving

Education

High School Diploma or Equivalent

Job description

Job Summary

Hours: 8:30am - 5 pm (Monday - Friday)

• Performs other tests, administration, and specimen collection as assigned, including EKG's and newborn phlebotomy. Responsible for collecting and processing blood specimens from patients for laboratory testing. Operates with a moderate level of supervision, identifying and resolving common issues independently. Provide effective training and education to new employees and students as assigned.
• Obtains quality blood samples using a variety of phlebotomy methods for all age groups.
• Ensures accurate patient identification, quality specimen labeling, processing, handling, and transportation of specimens.
• May assist in the recovery of patients experiencing adverse reactions and provide a rapid response to medical emergencies in the inpatient setting.
• Communicates effectively with patients and patient care teams, explaining procedures and addressing patient concerns to ensure a high level of customer satisfaction.
• Troubleshoots and resolves specimen, order, and common operational issues within the work area.
• Provides some training and education to new staff and students.
• Handles sharps and biohazardous materials in accordance with regulatory requirements to ensure the safety of patients and staff.
• Works fluently with computer programs and systems and complies with HIPAA regulations.

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Phlebotomy Technician [National Certification] -Generic - HR Only preferred

Experience

Experience in phlebotomy 1-2 years required. Pediatric phlebotomy experienced preferred.

Knowledge, Skills and Abilities

• Demonstrates proficiency in proper collection methods and proper processing of all specimens, including correct tube selection, volume, and stability requirements.
• Possesses good written and oral communication skills, the ability to prioritize work, manage time wisely, and adjust to changes in work volumes and projects.
• Superior customer service skills, with the ability to show empathy and respect for patients' privacy and autonomy.
• Demonstrates problem-solving skills and can manage complex patient collections.
• Works independently and collaborates effectively within a team, actively partnering with team members by fostering a collaborative work environment and respecting individuals with varied experiences and perspectives.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Work Location & Hours

Remote Type Onsite Work Location 19 Norwood Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America)

Pay Range $20.84 - $29.79/Hourly Grade 4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.