Phlebotomist II

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 31,684 - 41,328; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

Generous paid time off

MBTA pass discounts

Childcare resources

Job summary

Brigham and Women's Hospital, Inc. is seeking a Phlebotomy Technician to collect blood specimens and support laboratory testing. You will obtain quality samples across age groups, verify patient identity, label and transport specimens, and collaborate with care teams to ensure patient comfort and safety.

Training will be provided to new staff and students as assigned. The role requires a High School Diploma or equivalent, and a National Certification in Phlebotomy is preferred, with a valid

Qualifications

• Education: High School Diploma or Equivalent required.
• Licenses: Phlebotomy Technician (National Certification) -HR Preferred.
• Driver's License (State) - HR Preferred.

Responsibilities

• Obtain quality blood samples using phlebotomy methods for all ages.
• Ensure accurate patient identification, proper labeling, handling and transport of specimens.
• Troubleshoot and resolve specimen, order and operational issues.
• Provide training and education to new staff and students as assigned.
• Handle sharps and biohazardous materials per regulations and safety standards.
• Communicate effectively with patients and care teams to ensure satisfaction.

Skills

Phlebotomy

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

Job description

Site: The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryJoin our team at Mass General Brigham (MGB) and kickstart your journey with a $3,000 sign-on bonus! It’s our way of saying welcome - and showing how much we value the talent you bring.SummaryResponsible for collecting and processing blood specimens from patients for laboratory testing. Operates with a moderate level of supervision, identifying and resolving common issues independently. Provide effective training and education to new employees and students as assigned.Does this position require Patient Care? YesEssential FunctionsObtains quality blood samples using a variety of phlebotomy methods for all age groups.Ensures accurate patient identification, quality specimen labeling, processing, handling, and transportation of specimens.May assist in the recovery of patients experiencing adverse reactions and provide a rapid response to medical emergencies in the inpatient setting.Communicates effectively with patients and patient care teams, explaining procedures and addressing patient concerns to ensure a high level of customer satisfaction.Troubleshoots and resolves specimen, order, and common operational issues within the work area.Provides some training and education to new staff and students.Handles sharps and biohazardous materials in accordance with regulatory requirements to ensure the safety of patients and staff.Works fluently with computer programs and systems, and complies with HIPAA regulations.Performs other tests, administration, and specimen collection as assigned.QualificationsEducationHigh School Diploma or Equivalent requiredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsPhlebotomy Technician [National Certification] - Generic - HR Only preferred Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferredExperienceExperience in phlebotomy 1-2 years requiredKnowledge, Skills and AbilitiesDemonstrates proficiency in proper collection methods and proper processing of all specimens, including correct tube selection, volume, and stability requirements.Possesses good written and oral communication skills, the ability to prioritize work, manage time wisely, and adjust to changes in work volumes and projects.Superior customer service skills, with the ability to show empathy and respect for patients' privacy and autonomy.Demonstrates problem-solving skills and can manage complex patient collections.Works independently and collaborates effectively within a team, actively partnering with team members by fostering a collaborative work environment and respecting individuals with varied experiences and perspectives.Benefits:Medical, dental, and vision insuranceTuition reimbursementGenerous paid time off50% off MBTA passesAccess to childcare resources and emergency backup care403(b), Cash Balance Retirement Plan, and Tax-Sheltered Annuity optionsExclusive “Perks” program, including discounts on tickets and passes for events, museums, ski resorts, and moreAdditional Job Details (if applicable)Remote TypeOnsiteWork Location75 Francis StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$23.10 - $29.79/HourlyGrade4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.