Phlebotomist / Donor Collections Tech I

Community Blood Center of Greater Kansas City; Topeka (KS); On-site; USD 32,000 - 52,000; Full time

Job summary

Community Blood Center is seeking a Donor Room Assistant to support donor interviews, collect samples, and ensure safe blood collection procedures. You will document vital signs, maintain donor confidentiality, and assist with post-donation care and transport of specimens.

The role requires flexible hours, strong English communication, and a willingness to handle donor questions and routine paperwork. Experience in a health-related field and phlebotomy certification are preferred.

Qualifications

• High school diploma or equivalent is required or preferred.
• Medical Assistant degree is a plus.
• Phlebotomy certification is preferred.
• Flexibility in work hours is essential.

Responsibilities

• Performs donor interview and evaluates suitability of donor for donation based on SOP criteria.
• Determines donor hemoglobin via finger-stick sample.
• Takes and documents donor blood pressure, pulse and temperature.
• Performs blood collection procedures according to SOPs, including QC, skin prep, phlebotomy, tube samples and needle removal.
• Attends to donor comfort and safety post donation and notifies supervisor if there are reactions or complications.
• Maintains confidentiality of donor information.
• Labels blood collection materials per SOP.
• Cares for blood after collection and transports to the center when needed.
• Assists with loading/unloading equipment and supplies as applicable.
• Complies with CBC safety policies and procedures.
• Provides excellent customer service to donors and community members.
• Maintains professional appearance and punctual attendance.
• Communicates clearly in English with the public and CBC staff.

Skills

Customer service

Writing

Verbal communication

Teamwork

Computer skills

Education

High school diploma or equivalent

Medical Assistant degree preferred

Phlebotomy certification preferred

Job description

• Performs donor interview and evaluates suitability of donor for donation based on current Standard Operating Procedure (SOP) criteria.
• Determines donor hemoglobin by obtaining a finger-stick sample.
• Takes and documents donor blood pressure, pulse and temperature.
• Performs blood collection procedures according to SOPs, including Quality Control, skin preparation, phlebotomy, obtaining tube samples and removing needles.
• Attends to donor's comfort and safety post donation, including those having reactions or complications to the procedure and notifying the Collection Supervisor.
• Maintains confidentiality of all information regarding donors.
• Labels all blood collection materials according to SOP.
• Cares for blood after collection, including segmenting, providing temporary storage and transportation to the center, when necessary.
• Assists in unloading, assembling, maintain, dismantling and reloading of equipment and supplies (if applicable).
• Complies with CBC safety policies and procedures.
• Demonstrates excellent customer service when dealing with donors, members of the community and co-workers.
• Exhibits professionalism in dress, personal grooming and hygiene.
• Maintains prompt and regular attendance.
• Must be able to confidently communicate and interpret intermediate information in English to all members of the public and CBC staff.

Start Date available in January, 2027.

$2,500 Sign on Bonus Available.

Essential Functions

• Performs donor interview and evaluates suitability of donor for donation based on current Standard Operating Procedure (SOP) criteria.
• Determines donor hemoglobin by obtaining a finger-stick sample.
• Takes and documents donor blood pressure, pulse and temperature.
• Performs blood collection procedures according to SOPs, including Quality Control, skin preparation, phlebotomy, obtaining tube samples and removing needles.
• Attends to donor's comfort and safety post donation, including those having reactions or complications to the procedure and notifying the Collection Supervisor.
• Maintains confidentiality of all information regarding donors.
• Labels all blood collection materials according to SOP.
• Cares for blood after collection, including segmenting, providing temporary storage and transportation to the center, when necessary.
• Assists in unloading, assembling, maintain, dismantling and reloading of equipment and supplies (if applicable).
• Complies with CBC safety policies and procedures.
• Demonstrates excellent customer service when dealing with donors, members of the community and co-workers.
• Exhibits professionalism in dress, personal grooming and hygiene.
• Maintains prompt and regular attendance.
• Must be able to confidently communicate and interpret intermediate information in English to all members of the public and CBC staff.

Other Functions

• Answer donor questions regarding donor criteria and blood donations.
• Performs data entry when donors present to donate (as applicable).
• Completes paperwork relating to daily operations.
• Maintains a safe and clean work environment.
• Stays current with all changes by atteneding all sheduled in-services.
• Restocks supplies as needed.
• Assists with special projects and other duties as assigned relevant to the position.
• Must have and maintain a valide driver's license and clean driving record. All tickets, suspension must be reported to supervisor.

Education

• High school diploma or equivalent
• Medical Assistant degree preferred.
• Phlebotomy certification preferred.
• WORK HOURS AND DAYS VARY SO MUST BE VERY FLEXIBLE

Experience

Prefer an individual with at least 6 months experience in

• A health-related field, and
• Phlebotomy.

Licenses/Certifications

• Mobile Staff Must have and maintain a valid operator's license (MO class E; KS class C)
• Fixed Site Staff Must have and maintain a valid driver's license

Knowledge

• Knowledge of basic medical terminology.
• Proficient in all duties related to Donor Room Assistant.

Skills & Abilities

• Excellent customer service skills.
• Good writing skills to successfully document as needed.
• Good verbal skills to successfully communicate with donors, chairpersons, community, and co-workers.
• Ability to work both independently and as part of a team.
• Computer skills.

Founded in 1958, Community Blood Center (CBC) has served Kansas and Missouri for more than 65 years, delivering more than 150,000 lifesaving blood products annually to 70+ hospitals, EMS and healthcare partners. CBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment, and cure of bloodborne and blood-related diseases. CBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit savealifenow.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

NYBCe is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disabled status, or genetic information.