Phlebotomist — Donor Care & Plasma Therapy Impact

KEDPLASMA LLC; El Paso (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Extra Perks

Job summary

Kedrion Biopharma Inc. is seeking a Phlebotomist to support the plasma donation process. You will guide donors through venipuncture procedures, ensure safety, and maintain a welcoming environment while collaborating with a dedicated team.

Responsibilities include venipuncture, equipment maintenance, handling donor data, and assisting with audits to ensure compliance with SOPs and regulations. A strong focus on patient care and safety is required.

Qualifications

• High school diploma or equivalent required.
• Phlebotomy certification is preferred (required in California).
• At least 1 year of phlebotomy experience is preferred.
• Strong attention to detail and ability to follow procedures precisely.
• Excellent interpersonal and communication skills.
• Ability to remain calm and compassionate in high‑pressure situations.
• Commitment to safety, compliance, and donor care.
• Comfortable working in a regulated environment with exposure to bloodborne pathogens.

Responsibilities

• Educate donors on the donation process, center policies, compensation, and the importance of plasma-based therapies.
• Greet donors and perform introductions to yourself and the donation process to establish trust and comfort.
• Conduct venipuncture procedures following SOPs, including arm prep, collection volumes, restarts, and cell loss protocols.
• Monitor donor well-being during the donation process and respond to any adverse reactions.
• Maintain and calibrate equipment, report malfunctions, and ensure readiness for daily operations.
• Set up and operate plasma donation machines, including responding to alarms and shutdowns.
• Collect and label test samples accurately, including NAT testing protocols.
• Keep the donor floor stocked with necessary supplies and soft goods.
• Record donor data and any incidents in the electronic donor information system.
• Respond promptly and professionally to donor complaints, deferrals, or concerns.
• Support donor flow by working efficiently and alerting management to any bottlenecks or issues.
• Prepare the centre for audits by maintaining cleanliness and compliance with SOPs and regulatory standards.
• Uphold data integrity and confidentiality for all donor and centre information.

Skills

Attention to detail

Interpersonal skills

Communication skills

Calm under pressure

Education

High school diploma or equivalent

Job description

Kedrion Biopharma Inc. is seeking a Phlebotomist to support the plasma donation process. You will guide donors through venipuncture procedures, ensure safety, and maintain a welcoming environment while collaborating with a dedicated team.

Responsibilities include venipuncture, equipment maintenance, handling donor data, and assisting with audits to ensure compliance with SOPs and regulations. A strong focus on patient care and safety is required.