Phlebotomist: Donor Care & Plasma Operations

Kedrion S.p.A.; Augusta (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Extra Perks

Job summary

Kedrion Biopharma Inc. is seeking a Phlebotomist to guide donors through the plasma donation process and ensure a safe, compassionate experience.

You will perform venipuncture, monitor donors, maintain clean operations, and work with a team committed to quality and donor care in a regulated environment. As part of the Kedrion plasma network, you’ll educate donors on the process, safety policies, and important therapies enabled by plasma-derived products.

Qualifications

• High school diploma or equivalent.
• Phlebotomy certification preferred (required in California).
• At least 1 year of phlebotomy experience preferred.
• Strong attention to detail and ability to follow procedures precisely.
• Excellent interpersonal and communication skills.
• Ability to remain calm and compassionate in high-pressure situations.
• Commitment to safety, compliance, and donor care.
• Comfortable working in a regulated environment with exposure to bloodborne pathogens.

Responsibilities

• Educate donors on the donation process, center policies, compensation, and the importance of plasma-based therapies.
• Greet donors and introduce yourself and the donation process to establish trust.
• Conduct venipuncture procedures following SOPs, including arm prep, collection volumes, restarts, and cell loss protocols.
• Monitor donor well-being during the donation process and respond to adverse reactions.
• Maintain and calibrate equipment, report malfunctions, ensure readiness for daily operations.
• Set up and operate plasma donation machines, including responding to alarms and shutdowns.
• Collect and label test samples accurately, including NAT testing protocols.
• Keep the donor floor stocked with necessary supplies and soft goods.
• Record donor data and incidents in the donor information system.
• Respond to donor complaints, deferrals, or concerns.
• Support donor flow by working efficiently and alerting management to bottlenecks.
• Prepare the center for audits by maintaining cleanliness and compliance with SOPs and regulatory standards.
• Uphold data integrity and confidentiality for all donor and center information.

Skills

Interpersonal skills

Communication

Attention to detail

Follow procedures

Calm under pressure

Donor care

Education

High school diploma or equivalent

Job description

Kedrion Biopharma Inc. is seeking a Phlebotomist to guide donors through the plasma donation process and ensure a safe, compassionate experience.

You will perform venipuncture, monitor donors, maintain clean operations, and work with a team committed to quality and donor care in a regulated environment. As part of the Kedrion plasma network, you’ll educate donors on the process, safety policies, and important therapies enabled by plasma-derived products.