Phlebotomist - Customer Service (Mobiles)

The American National Red Cross; Great Falls (MT); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading humanitarian organization as Blood Collection Staff in Great Falls, Montana. No prior medical experience is needed as we provide paid training. You'll assist with blood collection, ensuring donor safety and comfort while working in a supportive team environment. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a positive impact in your community. Apply now to start your meaningful career!

Benefits

Medical, Dental, and Vision plans

Health and Flexible Spending Accounts

Paid Time Off starting at 15 days/year

11 paid holidays

401K with up to 6% match

Paid Family Leave

Employee Assistance Program

Disability Insurance

Recognition programs

Qualifications

• Physical ability to lift, push, or pull heavy weights.
• Valid driver’s license with a good driving record.

Responsibilities

• Assist with blood collection and create a welcoming environment for donors.
• Maintain safety and regulatory compliance.

Skills

Customer service

Effective communication

Teamwork

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

We provide Paid-Training – no prior medical experience required!

Joining The American Red Cross is a meaningful experience—you become part of the world’s largest humanitarian network, working with a diverse and dedicated team. Grow your career in a movement that values helping others, community impact, and personal development.

As part of our team, you'll be mentored and supported in a purposeful career aligned with our mission. We offer competitive pay and benefits, and a respectful community that values your well-being both at work and outside of it.

WHERE YOUR CAREER IS A FORCE FOR GOOD!

WHAT YOU NEED TO KNOW (Job Overview):

• Utilize your healthcare and/or customer service skills to assist with blood collection, including transporting and setting up equipment, creating a welcoming environment for donors, and following safety procedures.
• We offer paid phlebotomy training to help you develop healthcare skills and advance your career within our organization. Learn more about the role at: rdcrss.org/lifesavingrole.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Connect personally with donors, sharing the impact of their donations.
• Work with teammates to ensure a friendly, welcoming environment for donors.
• Maintain attention to detail to ensure safety and regulatory compliance.
• May involve driving Red Cross vehicles and setting up/taking down equipment. A minimum height of 60 inches may be required for vehicle operation.

Standard Schedule (Great Falls, Montana):

• Variable hours, including early mornings, late nights, weekends, and holidays. Overnight travel may be necessary.
• Schedules are provided 2-3 weeks in advance.

Pay Information:

• Starting at $18.00/hr, with potential increases based on experience.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• High school diploma or equivalent.
• Customer service experience and effective communication skills.
• Valid driver’s license with a good driving record.
• Physical ability to lift, push, or pull heavy weights, sit or stand for long periods, and adapt to irregular hours. Minimum height of 60 inches may be required for vehicle operation.
• Ability to work as part of a team setting up and tearing down mobile blood drive equipment.
• Proficiency in basic computer skills, especially Microsoft Office.

Preferred Qualifications:

• Prior healthcare or phlebotomy experience (e.g., CNA, MA, EMT).
• Leadership experience.

BENEFITS FOR YOU:

We support our team with comprehensive benefits, including:

• Medical, Dental, and Vision plans
• Health and Flexible Spending Accounts
• Paid Time Off starting at 15 days/year
• 11 paid holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance Program
• Disability Insurance
• Recognition programs

Apply now to make your career a force for good! Visit: https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers/job/Great-Falls-MT/Blood-Collection-Staff---Customer-Service_RC80579

The American Red Cross is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to gender, race, religion, disability, or protected statuses. We consider applicants with arrest or conviction records in accordance with applicable laws.

Interested in volunteering? Visit redcross.org/volunteertoday to learn more and find volunteer opportunities.

For the EEOC Summary of Rights, click here: Summary of Rights.