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Job Type:
Regular
Scheduled Hours:
36
Job Summary:
Demonstrate respect, dignity, kindness, and empathy in each encounter with all patients, families, visitors, and other employees regardless of cultural background.
Safely and accurately perform venipunctures, arterial and capillary specimen collections as requested in adults, children, and infants. Includes interpretation of physician orders and ensuring all requests are accurately and completely processed in the information system. Complete all required compliance processes.
Job Description:
Job Duties:
- Greet patients using the AIDET (PHLEBOT) model, giving instructions and directions as necessary to provide quality patient experiences.
- Evaluate physician orders for type of specimens, time of draw, and any specific specimen handling requirements.
- Use work lists to organize draws.
- Use hospital and laboratory computer systems to obtain information and clarify requests.
- Use a PDA for patient identification, various printers, and phones to communicate with other departmental staff, obtain labels, and organize work.
- Communicate with physician offices to obtain diagnosis coding information and do problem solving.
- Communicate with pharmacy and other patient care staff to assure proper, timely collection of various medication levels and tolerance tests.
- Safely collect quality samples according to laboratory policies and procedures for the accurate and timely completion of testing.
- Use a variety of collection devices/sharps to obtain specimens.
- Collect culture specimens as required to meet quality goals.
- Handle a variety of body fluids to obtain and process specimens for laboratory testing.
- Clean, organize, rotate, and stock phlebotomy work areas, carts, OP draw sites, and inpatient units to maintain a safe and orderly environment.
- Have knowledge of collection and ordering requirements for reference labs and other specialty testing labs.
- Demonstrate knowledge of Laboratory Compliance policies and procedures as well as internal mandatory computer-based learning modules.
- Collect specimens at other healthcare facilities as needed and cover at other laboratory sites across the system as necessary, utilizing courier services and meeting safe driver standards.
- Attend in-services and continuing education seminars for personal and professional growth.
- Participate in continuing education, in-service training, and the School of Medical Technology to enhance professional development.
- Implement ICARE principles using communication skills and human relations to promote quality patient care and a productive working environment.
- Perform other duties as assigned.
Qualifications:
Education, Credentials, Licenses:
- High School graduate or GED
- Valid Driver License/Meet Medical Centers Insurance requirements for applicable locations (necessary to work at the Edgewood facility due to the need for phlebotomists to cover nursing home draws and drive a laboratory vehicle)
Specialized Knowledge:
Experience:
Experience including customer service.
FLSA Status:
Non-Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
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