Phlebotomist

Health Network Laboratories Limited Partnership; Allentown (Lehigh County); On-site; USD 35,000 - 45,000; Part time

Job summary

A leading healthcare provider in Allentown seeks a dedicated Phlebotomist to perform essential duties including specimen collection and customer service. The role requires flexibility in scheduling and a commitment to maintaining high standards in patient care. Ideal candidates will possess strong communication skills and a high school diploma, with experience preferred. Join a team that values diversity and customer focus, and contribute to continuous service improvement in a supportive environment.

Qualifications

• 6 months to 2 years related experience preferred.
• Bilingual in Spanish may be required.

Responsibilities

• Performs venipunctures and collects specimens.
• Maintains inventory of supplies and ensures a clean work area.
• Assists in training new staff members.

Skills

Customer Focus

Communication

Situational Adaptability

Values Differences

Education

High school diploma or GED

Tools

Word Processing software

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Performs venipunctures. Collects other specimens and explains the proper collection procedures for specimens provided by the patient. Clarifies orders and pre-analytical test requirements when appropriate.
• Performs registration; requisitions lab orders and verifies billing information.
• Process, store, and transport specimens according to the laboratory requirements.
• Actively promotes HNL Lab Medicine’s values and exhibits excellent customer relations in anticipating customer needs in all interactions.
• Maintains up-to-date knowledge of changes in specimen requirements and collection devices.
• Maintains an adequate inventory of supplies and ensures a meticulous work area.
• Assists in the orientation and training of new staff members.
• Participates in the Continuous Service Improvement and continuing education programs.
• Properly records and documents necessary expense reimbursement (Mileage Reimbursement) following established electronic processes.
• Provides on-call and mobile service as required.

Per Diem: Per diem work is determined by the departments need and the employee’s availability. Flexibility is an expectation of the per diem position.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A. Education/Experience:

High school diploma or general education degree (GED); and 6 months to 2 years related experience and/or training preferred. Phlebotomists are placed in levels I, II or three based on experience and performance

B. Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual and able to read, write and speak Spanish proficiently may be required based on service location.

C. Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

D. Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

E. Computer Skills:

To perform this job successfully, an individual should have knowledge of Word Processing software.

F. Certificates and Licenses:

A valid driver’s license from the state that the employee resides as well as a clean driving record. Must be accessible to appropriate and reliable transportation to perform essential duties and responsibilities. Certification required by the American Heart Association for Basic Life Support to include adult, child and infant. Certification will be provided if needed.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet to moderate.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to move from a sitting to standing position and walk freely around the designated work area; constantly positions and operates medical supplies and equipment as well as a computer and other office equipment; fine motor skills are necessary. The employee is required to constantly position self to the physical needs of the patient; required to bend, stoop, kneel or crouch to draw patient specimens. The employee must frequently lift and/or move up to 10 to 20 pounds and occasionally move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

COMPETENCY:

To perform the job successfully, an individual should demonstrate the following competencies.

Communicates Effectively

Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels. Attentively listens to others. Adjusts to fit the audience and the message. Provides timely and helpful information to others across the organization. Encourages the open expression of diverse ideas and opinions.

Customer Focus

Gains insight into customer needs. Identifies opportunities that benefit the customer. Builds and delivers solutions that meet customer expectations. Establishes and maintains effective customer relationships.

Situational Adaptability

Picks up on situational cues and adjusts in the moment. Readily adapts personal, interpersonal and leadership behavior. Understands that different situations may call for different approaches. Can act differently depending on the circumstances.

Values Differences

Seeks to understand different perspectives and cultures. Contributes to a work climate where differences are valued and supported. Applies others’ diverse experiences, styles, backgrounds and perspectives to get results. Is sensitive to cultural norms, expectations, and ways of communicating.

HNL Lab Medicine is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Address:

1627 Chew St

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Performs venipunctures. Collects other specimens and explains the proper collection procedures for specimens provided by the patient. Clarifies orders and pre-analytical test requirements when appropriate.
• Performs registration; requisitions lab orders and verifies billing information.
• Process, store, and transport specimens according to the laboratory requirements.
• Actively promotes HNL Lab Medicine’s values and exhibits excellent customer relations in anticipating customer needs in all interactions.
• Maintains up-to-date knowledge of changes in specimen requirements and collection devices.
• Maintains an adequate inventory of supplies and ensures a meticulous work area.
• Assists in the orientation and training of new staff members.
• Participates in the Continuous Service Improvement and continuing education programs.
• Properly records and documents necessary expense reimbursement (Mileage Reimbursement) following established electronic processes.
• Provides on-call and mobile service as required.

Per Diem: Per diem work is determined by the departments need and the employee’s availability. Flexibility is an expectation of the per diem position.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A. Education/Experience:

High school diploma or general education degree (GED); and 6 months to 2 years related experience and/or training preferred. Phlebotomists are placed in levels I, II or three based on experience and performance

B. Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual and able to read, write and speak Spanish proficiently may be required based on service location.

C. Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

D. Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

E. Computer Skills:

To perform this job successfully, an individual should have knowledge of Word Processing software.

F. Certificates and Licenses:

A valid driver’s license from the state that the employee resides as well as a clean driving record. Must be accessible to appropriate and reliable transportation to perform essential duties and responsibilities. Certification required by the American Heart Association for Basic Life Support to include adult, child and infant. Certification will be provided if needed.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet to moderate.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to move from a sitting to standing position and walk freely around the designated work area; constantly positions and operates medical supplies and equipment as well as a computer and other office equipment; fine motor skills are necessary. The employee is required to constantly position self to the physical needs of the patient; required to bend, stoop, kneel or crouch to draw patient specimens. The employee must frequently lift and/or move up to 10 to 20 pounds and occasionally move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

COMPETENCY:

To perform the job successfully, an individual should demonstrate the following competencies.

Communicates Effectively

Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels. Attentively listens to others. Adjusts to fit the audience and the message. Provides timely and helpful information to others across the organization. Encourages the open expression of diverse ideas and opinions.

Customer Focus

Gains insight into customer needs. Identifies opportunities that benefit the customer. Builds and delivers solutions that meet customer expectations. Establishes and maintains effective customer relationships.

Situational Adaptability

Picks up on situational cues and adjusts in the moment. Readily adapts personal, interpersonal and leadership behavior. Understands that different situations may call for different approaches. Can act differently depending on the circumstances.

Values Differences

Seeks to understand different perspectives and cultures. Contributes to a work climate where differences are valued and supported. Applies others’ diverse experiences, styles, backgrounds and perspectives to get results. Is sensitive to cultural norms, expectations, and ways of communicating.

HNL Lab Medicine is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Address:

1627 Chew St

Primary Location:

Allentown - 17th St AMC

Position Type:

Onsite

Work Schedule:

M-F 7a-3p Sat 7a-11a

Department:

1046-00133 Allentown - Fairgrounds Medical Center