Philanthropy Operations & Donor Relations Lead

Fish & Wildlife Foundation of Florida; Tallahassee (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Fish & Wildlife Foundation of Florida is seeking an Administrative & Philanthropy Operations Coordinator in the Tallahassee office. You will support executive leadership and the Director of Philanthropy, ensuring gifts are processed accurately and donor records are meticulously maintained.

You’ll coordinate fundraising operations, scheduling, and donor communications while upholding discretion with confidential information.

Qualifications

• Bachelor’s degree in nonprofit management, business, communications, or a related field; 1–3 years’ philanthropy/nonprofit admin or related experience.
• Experience with donor databases/CRM, including data entry, gift processing, reporting, and maintaining records (NEON CRM preferred).
• Highly organized, detail-oriented, able to manage multiple priorities and deadlines in a fast-paced environment.
• Ability to work independently, take initiative, exercise sound judgment, and maintain discretion with confidential information.
• Experience managing calendars, scheduling meetings, and coordinating logistics with multiple stakeholders.
• Strong written and verbal communication skills with donors and staff.

Responsibilities

• Manage day-to-day processing and recording of donations in NEON CRM, ensuring accurate coding by fund, campaign, source, and purpose.
• Prepare and coordinate donor acknowledgment letters and tax receipts; identify gifts needing personalized follow-up.
• Maintain accurate donor records, including contact info, giving history, pledges, and donor restrictions in NEON CRM.
• Coordinate gift reconciliation with finance and philanthropy teams; support donor intent documentation.
• Generate reports, mailing lists, and donor histories from NEON CRM to support fundraising and stewardship.
• Manage calendars for the Executive Director and Managing Director for Programs and Strategy; coordinate meetings and donor visits.
• Prepare meeting briefings for donor/prospect meetings; communicate professionally with donors, board members, partners, staff.
• Respond to donor inquiries; provide a professional donor experience.
• Support philanthropy operations by maintaining files, records, and processes; identify efficiency improvements.
• Provide administrative support to leadership and philanthropy team; handle special projects as assigned.
• Identify cross-departmental donations and track follow-up in Asana to ensure deadlines are met.

Skills

Donor database management

Gift processing

Attention to detail

Executive support

Communication with donors

Education

Bachelor’s degree in nonprofit management, business, communications, or related field

Tools

NEON CRM

Microsoft Office 365

Job description

Fish & Wildlife Foundation of Florida is seeking an Administrative & Philanthropy Operations Coordinator in the Tallahassee office. You will support executive leadership and the Director of Philanthropy, ensuring gifts are processed accurately and donor records are meticulously maintained.

You’ll coordinate fundraising operations, scheduling, and donor communications while upholding discretion with confidential information.