PharmD Clinical Program Manager

Outcomes®; West Des Moines (IA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental & Vision plans

HSA & FSA

Flexible PTO & holidays

Job summary

Outcomes® is seeking a Pharmacist to lead clinical program design and configurations for internal and external stakeholders. You will oversee clinical opportunity identification, design new programs, and ensure CMS-aligned implementations, while supporting clients with program setup and data analysis.

The role requires collaboration with Clinical Operations, Product, Quality, and tech teams to expand covered services and meet client expectations. Travel up to 10% is possible.

Qualifications

• Minimum one year experience in relevant areas such as MTM or clinical program coordination.
• Proficient with Microsoft Office and data reporting.
• Excellent written and verbal communication across levels of an organization.

Responsibilities

• Design and manage clinical programs aligned with client requests and company priorities.
• Implement clinical programs in accordance with CMS guidelines and regulations.
• Provide clinical account management support to clients and oversee program setup.

Skills

MTM experience

MS Office

organizational skills

communication skills

time management

multitasking

cross-functional collaboration

adaptability

Education

Pharmacy degree (BS or PharmD)

Active pharmacist license

Tools

Microsoft Office

Job description

Pharmacist who manages clinical program design and associated clinical configurations, serves as clinical program manager for both internal and external stakeholders, and oversees and manages clinical opportunity generation and identification processes for assigned clients’ clinical programs.

• Design and implement new clinical programs that align with client requests, network pharmacist capabilities, and company priorities
• Implement and maintain clinical programs in accordance with CMS guidelines and regulations
• Provide clinical account management support to clients
• Manage the clients’ clinical program setup and design
• Respond to client requests related to executing clinical initiatives
• Prepare and analyze clinical reports for assigned client accounts
• Serve as clinical program data subject matter expert/coordinator to ensure client data files align with clinical program design
• Collaborate with Clinical Operations, Product, Quality, and technology to develop new covered services and define requirements in alignment with clients’ expectations
• Continually evaluate clinical reporting and define requirements for enhancements, as needed
• Participate in national industry meetings, trade shows, and client visits, as needed
• Provide clinical support in sales discussions with prospective clients
• Answer clinical questions from the Network
• Support Senior Clinical Program Manager product SMEs in various product areas

Qualifications

KNOWLEDGE & REQUIREMENTS

• Experience with MTM, preferred
• Proficient in Microsoft Office products
• Strong organizational and time management skills
• Ability to work collaboratively and independently while managing multiple projects, assignments, and responsibilities
• Excellent communication and interpersonal skills
• Highly organized
• Must be able to manage competing demands and multiple priorities, while maintaining a strong attention to detail
• Solution-oriented
• Prioritization skills and goal setting
• Adaptable to learn new processes, concepts, and skills
• Ability to communicate across all levels of an organization, demonstrating professionalism and good judgment at all times
• Travel Requirements: Domestic and/or International, up to 10%

Education & Experience Requirements

• Minimum years of work experience: 1 year
• Minimum level of education or education/experience: Choose education level
• Pharmacy Degree (BS or PharmD)
• Active pharmacist license in good standing with a state board of pharmacy

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequent sitting in stationary position at a desk
• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional twisting of body
• Occasional reaching by extending hands and arms in any direction
• Occasional lifting, pulling, or pushing

What’s In It For You?

• Medical, Dental and Vision Plans
• Voluntary Benefits
• HSA & FSA
• Fertility & Family Planning Benefits
• Adoption Assistance Program
• Employee Resource Groups
• Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
• 11 Paid Holidays
• Corporate Wellness Program
• 401k Employer Match & Roth Option Available – immediate eligibility