Pharmacy Vendor Manager - Hybrid/Remote

Blue Cross and Blue Shield of North Carolina; Georgia; Hybrid; USD 74,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k match

Job summary

Blue Cross NC is seeking a Vendor Manager to support the pharmacy division's vendor management portfolio by implementing and managing value-driven partnerships. This role ensures smaller and/or less complex outsourced relationships deliver value through onboarding, business process alignment, operational performance reporting, and issue resolution support.

The Vendor Manager will serve as a liaison between business leads, vendors, and internal teams; provide input on vendor contracts; monitor

Qualifications

• Bachelor's degree or advanced degree (where required).
• 3+ years of experience in related field; in lieu of degree, 5+ years of experience.

Responsibilities

• Manage day-to-day relationship between business and vendor(s) to ensure seamless and effective delivery of outsourced services.
• Primary communicator between vendor and business stakeholders to provide performance metrics updates, manage capacity/demand, and remediate escalations.
• Facilitate vendor onboarding through effective communications, site visits and training to onboard and transition processes.
• Partner with business leads to define requirements and collaborate with vendor to improve capabilities.
• Analyze information to identify performance gaps and drive improvements via training or other interventions.
• Review vendor work for quality and manage service improvement plans.
• Input to vendor contract negotiations to ensure alignment with business strategy.
• Collaborate with internal partners on vendor strategy and performance data.

Skills

Vendor management

Stakeholder management

Contract input

Data analysis

Process improvement

Project management

Cross-functional collaboration

Audits/compliance

Education

Bachelor's degree

Advanced degree

Job description

Blue Cross NC is seeking a Vendor Manager to support the pharmacy division's vendor management portfolio by implementing and managing value-driven partnerships. This role ensures smaller and/or less complex outsourced relationships deliver value through onboarding, business process alignment, operational performance reporting, and issue resolution support.

The Vendor Manager will serve as a liaison between business leads, vendors, and internal teams; provide input on vendor contracts; monitor