Pharmacy Technician Trainee

Giant Eagle, Inc.; Johnstown (Cambria County); On-site; USD 30,000 - 40,000; Full time

Job summary

Giant Eagle, Inc. is looking for a Pharmacy Technician Trainee who will play a vital role in providing outstanding service to patients and assisting in pharmaceutical operations. This is an entry-level position ideal for those seeking a career in pharmacy, offering flexibility and growth within a supportive team environment.

Qualifications

• 0 to 6 months of experience preferred.
• At least 18 years of age.
• Pharmacy Certification is preferred.

Responsibilities

• Welcome patients and provide excellent customer service.
• Assist pharmacists and maintain pharmacy operations.
• Manage prescription data entry and inventory levels.

Skills

Patient Care

Communication

Attention to Detail

Education

High School Diploma or Equivalent

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently develops great relationships with patients. You’ll help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, Team Members, and the company.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring appropriate questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Maintain a neat and clean work environment to meet company and government requirements.
• Assist team members with tasks to ensure department efficiency.
• Use the pharmacy computer to complete actions necessary for efficient and optimal patient care, including searching for patient profiles, determining fill and pick-up dates, sending prescriptions to Central Fill, quoting cash prices, checking medication inventory, and entering invoices.
• Assist in implementing action plans to improve outcomes using relevant service and business metrics.
• Participate in all required training programs and exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and pseudoephedrine sales.
• Finalize sales using the cash register according to established procedures and policies.
• Accurately transcribe prescription data to generate custom labels for customers.
• Maintain proper inventory levels by ordering, receiving, stocking, and rotating drugs and supplies per policy.
• Answer telephone inquiries politely and promptly, ensuring accurate information and customer satisfaction.
• Resolve customer questions and concerns effectively through communication with customers, management, and support staff.
• File written prescriptions daily.

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse and talented family of Team Members committed to creating a nurturing environment with many career growth opportunities. Our caring values make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to stores and our corporate office, we work together to serve our communities. We’re always looking for the best Team Members to join our family. We invite you to start a lasting career with us.