Pharmacy Technician Trainee

Giant Eagle, Inc.; Erie (Erie County); On-site; USD 28,000 - 38,000; Full time

Job summary

Giant Eagle, Inc. is hiring a Pharmacy Technician Trainee who will be an integral part of our pharmacy team, focusing on excellent patient interactions and support. This entry-level position requires a high school diploma and offers a nurturing environment with opportunities for career growth, while ensuring compliance with pharmacy regulations.

Qualifications

• Experience required: 0 to 6 months.
• Must be at least 18 years of age.
• Pharmacy Certification preferred.

Responsibilities

• Welcome and acknowledge patients with compassion.
• Assist with prescription processing and maintain clean environment.
• Use pharmacy computer systems effectively.

Skills

Customer service

Compassion

Attention to detail

Education

High school diploma or equivalent

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently develops great relationships with patients. You’ll help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best patient, Team Member, and company outcomes.

Disclaimer: Applicants must reside in the same country as the primary location of the role as outlined in this job posting.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients and immediately acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring appropriate questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Maintain a neat and clean work environment to ensure that company and government requirements are met.
• Assist team members with tasks to ensure the department runs efficiently.
• Use the pharmacy computer to complete all actions necessary to maximize efficiency and provide optimal patient care at drop-off, will call, drive-thru, phone, filling, and order receiving, including but not limited to: searching for patients and profiles, determining dates of fill and pick-up, determining prescriptions sent to Central Fill, quoting cash prices of prescriptions, checking on-hand counts of medications, and entering invoices.
• Assist team on action plans to improve outcomes using knowledge of all appropriate service and business metrics.
• Assist in the execution of all company initiatives and programs.
• Complete required training programs and accompanying exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales using the cash register according to established procedures, including point of sale policies.
• Transcribe data from prescriptions accurately to generate a custom label for the customer.
• Assist with maintaining proper inventory levels by ordering, receiving, stocking, and rotating drugs and supplies per company policy and procedure.
• Answer the telephone politely and in a timely manner, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns by communicating effectively with customers, management, and support staff.
• File written prescriptions daily.

Compensation Grade

Pharmacy Technician

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. We strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From our warehouses to our GetGo’s, grocery stores, and corporate office, we work together to put food on shoppers' tables and smiles on their faces. We’re always searching for the best Team Members to join our family. Come start a lasting career with us.