Pharmacy Technician Trainee

Giant Eagle, Inc.; McKeesport (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Pharmacy Technician Trainee to be part of a collaborative team focused on providing excellent patient care. The role involves welcoming patients, assisting with prescriptions, and ensuring compliance with regulations, offering a great opportunity for career growth in a supportive environment.

Qualifications

• Experience: 0 to 6 months.
• Education: High school diploma or equivalent.
• Preferred: Pharmacy Certification.

Responsibilities

• Welcome patients warmly and model excellent patient care.
• Use pharmacy system for inventory management and prescription data.
• Follow all company, state, and federal regulations.

Skills

Customer Service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently develops strong relationships with patients. Your role is to help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients warmly and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring appropriate questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Maintain a neat and clean work environment to ensure compliance with company and government requirements.
• Assist team members with tasks to ensure the department runs efficiently.
• Use the pharmacy computer system to complete all necessary actions, such as searching for patient profiles, determining fill and pick-up dates, sending prescriptions to Central Fill, quoting cash prices, checking medication inventory, and entering invoices.
• Assist in implementing action plans to improve outcomes using knowledge of service and business metrics.
• Support the execution of all company initiatives and programs.
• Complete required training and exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and pseudoephedrine sales laws.
• Finalize sales using the cash register according to established procedures and policies.
• Accurately transcribe prescription data to generate customer labels.
• Maintain proper inventory levels by ordering, receiving, stocking, and rotating drugs and supplies per company policy.
• Answer phone calls politely and promptly, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns effectively through communication with customers, management, and support staff.
• File written prescriptions daily.

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse and talented family of team members. Our people are the heart of our company, and we strive to create a nurturing environment with many opportunities for career growth. Deep caring and strong family values make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to stores and our corporate office, we work together to serve our customers and communities. We’re always looking for the best team members to join our family. Join us and start a lasting career.