Pharmacy Technician Trainee

KPH HEALTHCARE SERVICES, INC; City of Cortland (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

KPH Healthcare Services, Inc. is seeking a Pharmacy Technician Trainee in an entry-level role at our Cortland, NY pharmacy. You will assist with prescription processing, patient service, and inventory tasks while learning under supervision to ensure accurate, compliant care.

As you develop skills, you will take on more responsibilities per state regulations and carrier requirements, with the Kinney Certification Program guiding you to become a Registered Pharmacy Technician within two years.

Qualifications

• Entry level position assisting in prescription processing and customer service.
• Trainee learns under close oversight to ensure safe, accurate patient care.
• Enrolment in Kinney Certification Program to become a Registered Pharmacy Technician within 2 years.

Responsibilities

• Assist customers at the pharmacy counter and drive-thru with courteous service.
• Route clinical questions to the pharmacist and help locate OTC products.
• Enter and maintain patient and prescription data in the pharmacy system.
• Help ensure correct billing through third-party payors and review claims.
• Ensure prescriptions are checked by a pharmacist prior to dispensing.
• Maintain and retrieve prescription files and records as needed.
• Prepare and file pharmacy documentation for pharmacist review.
• Count, label, and prepare medications per orders and regulatory guidelines.
• Support non-sterile compounding activities as allowed by state regulations.
• Demonstrate proficiency in ordering, receiving, and storing inventory.
• Monitor expiration dates and rotate stock.
• Perform return-to-stock procedures and cycle counting accurately.
• Report inventory shortages or discrepancies promptly.
• Maintain understanding of pharmacy tools and dispensing systems.
• Follow state and federal regulations including HIPAA and controlled substances rules.

Skills

Customer service

Inventory management

Regulatory compliance

HIPAA compliance

Pharmacy technology

Tools

Pharmacy system

Dispensing software

Job description

Job Summary: The Pharmacy Technician Trainee provides entry level assistance in prescription processing, customer service, inventory activities, and technology operations within the pharmacy. The trainee learns and practices job functions under close oversight to ensure safe, accurate, and high quality patient care. As skills develop, additional responsibilities may be assigned in alignment with state regulations and employer training requirements. The Trainee is actively participating in the Kinney Certification Program to become a Registered Pharmacy Technician within 2 years.

Job Duties

• Assist customers at the pharmacy counter and drive thru, providing courteous and efficient service.
• Help customers locate over the counter products and route clinical questions to the pharmacist.
• Enter, update, and maintain accurate patient and prescription information in the pharmacy system.
• Ensure appropriate billing through third party payors and review and correct claims as necessary.
• Ensure that every prescription has been checked by a pharmacist prior to dispensing.
• Locate prescription files and other manual records from storage as needed.
• Prepare and file pharmacy documentation for pharmacist signatures and review.
• Count, label, and prepare medications according to prescription orders and regulatory guidelines.
• Support non sterile compounding activities as permitted by state regulations.
• Demonstrate proficiency in ordering, receiving, and storing medication inventory.
• Monitor expiration dates and rotate stock.
• Perform return to stock procedures and cycle counting accurately.
• Report inventory shortages or discrepancies promptly.
• Maintain intermediate to advanced understanding of pharmacy tools, technology, and dispensing systems
• Follow all state and federal regulations, including controlled substance and HIPAA requirements.
• Comply with all company operational and quality assurance policies.