Pharmacy Technician Trainee

Giant Eagle; Calcutta (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a collaborative team as a Pharmacy Technician Trainee, where you'll play a vital role in delivering exceptional patient care. This position offers the opportunity to build strong relationships with patients while ensuring efficient operations within the pharmacy. Your responsibilities will include welcoming patients, processing orders, and maintaining inventory. This role is perfect for someone eager to learn and grow in the pharmacy field while contributing to a service-conscious environment that prioritizes patient outcomes. If you have a passion for helping others and want to make a difference, this is the role for you.

Qualifications

• 0 to 6 months of experience required.
• High school diploma or equivalent is mandatory.

Responsibilities

• Welcome and assist patients with compassion and a smile.
• Maintain a clean work environment and assist team members.

Skills

Customer Service

Communication Skills

Attention to Detail

Education

High School Diploma

Tools

Pharmacy Computer System

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to build a service-conscious Pharmacy team that consistently develops strong relationships with patients. Your role will involve helping us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring appropriate questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Maintain a neat and clean work environment to ensure compliance with company and government requirements.
• Assist team members with tasks to ensure the department runs efficiently.
• Use the pharmacy computer to complete all actions necessary to maximize efficiency and provide optimal patient care, including searching for patients and profiles, determining fill and pick-up dates, managing prescriptions sent to Central Fill, quoting cash prices, checking medication inventory, and entering invoices.
• Assist in implementing action plans to improve outcomes using knowledge of service and business metrics.
• Support the execution of all company initiatives and programs.
• Complete required training programs and exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales using the cash register according to established procedures and point of sale policies.
• Accurately transcribe prescription data to generate custom labels for customers.
• Help maintain proper inventory levels by ordering, receiving, stocking, and rotating drugs and supplies per company policy.
• Answer telephone calls politely and promptly, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns by communicating effectively with customers, management, and support staff.
• File written prescriptions daily.