Clinical Pharmacy Technician (Closed Door Facility)

Giant Eagle; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the retail sector is seeking a Clinical Pharmacy Technician to join their dynamic team. This role is perfect for those who want to contribute to patient care and well-being behind the scenes. You will assist with clinical call initiatives, manage medication therapy, and ensure accurate data entry. The position offers competitive pay, weekly compensation, and various health benefits, including medical, dental, and vision plans. Join a supportive environment that values innovation and teamwork, where your contributions will help improve the lives of many.

Benefits

Paid Time Off

Quarterly Attendance Bonus

Medical, Dental, and Vision Plans

Referral Bonus Program

Own Brands Discounts

Qualifications

• Must have open availability and be at least 18 years old.
• Experience in pharmacy or customer service is preferred.

Responsibilities

• Assist with clinical call initiatives and data entry support.
• Execute Medication Therapy Management using appropriate platforms.
• Provide excellent customer service and document actions properly.

Skills

Customer Service

Data Entry

Medication Therapy Management

Education

High School Diploma or Equivalent

Tools

Pharmacy Computer Systems

Job description

Job Summary

Are you interested in working for an organization dedicated to patient care, innovation, and improving people’s everyday lives and well-being? Are you interested in working "behind the scenes" in a pharmacy organization? If so, you’re in the right place!

Join our Central Processing "Clinical Pharmacy Technician (Closed Door Pharmacy)" team and enjoy:

1. $17.50/Hour
2. Weekly Pay
3. Paid Time Off
4. Quarterly Attendance Bonus: Earn up to $2,200 annually!
5. Health & Wellness: Medical, Dental, and Vision plans
6. Team Member Perks: Referral Bonus Program, Own Brands Discounts & more!

Requirements:

• Must Have Open Availability
• Experience Required: 0 to 6 months
• Education Desired: High school diploma or equivalent or 17 years of age and enrolled in a Board-approved high school technician training program in Ohio
• Lifting Requirements: Up to 25 pounds
• Certification Required: Pharmacy Technician Trainee, if applicable by state
• Age Requirement: At least 18 years of age, or 17 years of age and enrolled in a Board-approved high school technician training program in Ohio

Job Responsibilities:

• Assist with outgoing and incoming clinical call initiatives and data entry support for all retail locations.
• Execute Medication Therapy Management (MTM) using appropriate platforms.
• Follow best practices for workflow, patient contact, scheduling, and data entry.
• Use pharmacy computer systems to ensure accurate and safe patient care, including data entry and prescription management.
• Perform follow-up adherence calls to promote medication compliance.
• Document all actions properly within the platform to ensure reimbursement, safety, and seamless patient management.
• Adhere to all company, state, and federal policies, including HIPAA regulations.
• Maintain a clean and compliant work environment.
• Monitor service and business metrics, contributing to improvement plans.
• Report errors, omissions, and incidents to the pharmacist.
• Handle prescription updates, billing, and insurance issues accurately.
• Communicate effectively with team members via verbal, phone, and email communication.
• Complete daily and weekly reports and paperwork.
• Provide excellent customer service and know when to consult a pharmacist for assistance.

About Our Central Pharmacy Service Centers:

Founded in 1931, Giant Eagle, Inc. is the leading supermarket retailer in the region, operating over 410 stores across western Pennsylvania, north central Ohio, northern West Virginia, Maryland, and Indiana. Our Pharmacy services include prescription fulfillment, immunizations, health screenings, and patient education, serving over 1.8 million patients and dispensing approximately 25 million prescriptions annually. Our Central Pharmacy Service Centers support over 200 retail locations, performing prescription data entry, physician interactions, and patient outreach. Located in Freedom, PA, and Columbus, OH, these centers operate behind the scenes in a fast-paced warehouse environment.