Pharmacy Technician Test Claims

Shields Health Solutions; Baton Rouge (LA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical benefits from day one

401(k) with match

PTO 4 weeks

10 paid holidays

Parental leave

Short-term disability

Professional development

ERGs and wellness programs

Job summary

Shields Health Solutions is seeking a Pharmacy Technician - Outreach Eligibility Specialist to support the growth of the specialty pharmacy program by identifying eligible patients, completing benefits investigations, and preserving confidentiality.

The role focuses on conducting benefits investigations, reviewing medical records, documenting findings, and collaborating with the team to ensure high-quality patient care and ongoing process improvements.

Qualifications

• 1+ years of experience as a pharmacy technician; HS diploma or GED.

Responsibilities

• Conduct benefits investigations using approved tools and pharmacy systems.
• Review medical records to confirm current medication needs.
• Document all findings clearly and accurately.
• Partner with team members to ensure high-quality, coordinated patient care.
• Identify trends, solve problems, and contribute to process improvements.
• Maintain professionalism, confidentiality, and ongoing job knowledge.
• Perform other duties as needed.

Skills

Strong communication

Organization

Tech skills

Empathy

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Technician - Outreach Eligibility Specialist to support the growth of the specialty pharmacy program by identifying eligible patients, completing benefits investigations, and maintaining strict confidentiality.

What You’ll Do:

• Conduct benefits investigations using approved tools and pharmacy systems.
• Review medical records to confirm current medication needs.
• Document all findings clearly and accurately.
• Partner with team members to ensure high ‑ quality, coordinated patient care.
• Identify trends, solve problems, and contribute to process improvements.
• Maintain professionalism, confidentiality, and ongoing job knowledge.
• Perform other duties as needed.

What You’ll Get:

• Medical, dental, and vision insurance starting day one
• 401(k) with match , 4 weeks PTO , 10 paid holidays
• Paid parental leave , short-term disability , and professional development
• Access to employee resource groups and wellness programs

What You Need:

• 1+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre‑employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].

WOTC Applicant Survey: Shields Heath Solutions is participating in the Work Opportunity Tax Credit (WOTC) program. This program is designed by the federal government to help companies with federal incentives for hiring and retaining individuals from certain targeted groups into the workforce.Your preliminary response to the IRS Form 8850 questions below will help determine if Shields Health Solutions qualifies for this program. Any information you provide will be kept confidential and will not negatively affect your job, wages, or taxes. Thank you in advance for your time and participation. In order to determine if Shields Health Solutions potentially qualifies for this program, please check the box, at your discretion, if any of the statements below apply to you.

• I received a conditional certification from the state workforce agency (SWA) or a participating local agency for the work opportunity credit.
• If any of the following statements apply to you.
• I am a member of a family that has received assistance from Temporary Assistance for Needy Families (TANF) for any 9 months during the past 18 months.
• I am a veteran and a member of a family that received Supplemental Nutrition Assistance Program (SNAP) benefits (food stamps) for at least a 3-month period during the past 15 months.
• I was referred here by a rehabilitation agency approved by the state, an employment network under the Ticket to Work program, or the Department of Veteran Affairs.
• I am at least age 18 but not age 40 or older and I am a member of a family that:
• a. Received SNAP benefits (food stamps) for the past 6 months, orb. Received SNAP benefits (food stamps) for at least 3 of the past 5 months, but is no longer eligible to receive them.
• I received supplemental security income (SSI) benefits for any month ending during the past 60 days.
• I am a veteran and I was unemployed for a period or periods totaling at least 4 weeks but less than 6 months during the past year.
• I am a veteran and was unemployed for a period or periods totaling at least 6 months during the past year.
• I am a veteran entitled to compensation for a service‑connected disability and I was discharged or released from active duty in the U.S. Armed Forces during the past year.
• I am a veteran entitled to compensation for a service‑connected disability and I was unemployed for a period or periods totaling at least 6 months during the past year.
• I am a member of a family that:
• Received TANF payments for at least the past 18 months, or
• Received TANF payments for any 18 months beginning after August 5, 1997, and the earliest18-month period beginning after August 5, 1997, ended during the past 2 years, or
• Stopped being eligible for TANF payments during the past 2 years because federal or state law limited the maximum time those payments could be made.
• I have been unemployed at least 27 consecutive weeks and for all or part of that period I received unemployment compensation. (v.27)

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