Pharmacy Technician

Shields Health Solutions; Chattanooga (TN); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with match

4 weeks PTO

10 paid holidays

Paid parental leave

Short-term disability

Professional development

Employee resource groups

Wellness programs

Job summary

Shields Health Solutions seeks a Pharmacy Technician to provide integrated patient and pharmacist support during a standard 8:00AM–5:00PM schedule. The role emphasizes accurate prescription processing, data entry, and patient communication in a fast-paced care setting.

The ideal candidate is licensed in the relevant state, with 1+ year of experience (3+ preferred), and strong computer and interpersonal skills to navigate insurance issues and medication adherence support.

Qualifications

• Must be a licensed Pharmacy Technician in the state of employment.
• 1+ years of experience; 3+ years preferred in pharmacy tech roles.
• Solid computer skills including Outlook, Teams, Word, Excel, PowerPoint.

Responsibilities

• Interpret and enter prescriptions.
• Clarify prescription orders with pharmacist or clinician.
• Label and fill prescriptions for pharmacist verification.
• Perform pharmaceutical calculations and prepare medications for delivery.
• Assist patients with insurance forms and financial assistance.

Skills

Strong phone skills

Data entry

Interpersonal skills

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Pharmacy Technician Monday - Friday, 8:00AM - 5:00PM schedule!

The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on\" approach to total quality patient care through the delivery of a full continuum of medication adherence support. Candidatesmust be a licensed Pharmacy Technician with the State of employment.

What You’ll Get:

• Medical, dental, and vision insurance starting day one
• 401(k) with match , 4 weeks PTO , 10 paid holidays
• Paid parental leave , short-term disability , and professional development
• Access to employee resource groups and wellness programs

Job Duties:

• Interpret and enter prescriptions.
• Clarify prescription orders with pharmacist and/or clinician asappropriate.
• Label and fill prescriptions for the pharmacist to verify.
• Perform pharmaceutical calculations.
• Identifiesmedications requiring special storage and/or handling such as hazardous medications and/or refrigeratedmedication.
• Identifyand assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Prepares medication for delivery to patients and departments.
• Answers,resolves,and triages inbound inquiries.
• Provides outbound therapy/medication adherence check-ups.
• Securesrefill prescriptions.
• Resolves insurance related issues andassistspatients with various forms of financialassistance.
• Maintainspharmacy inventory including drug ordering and receiving.
• Communicate directly with patients over the phone toassistthem in the awareness of their medications.
• Achieve operationalobjectivesby inputting data, performing adjudication on testclaimsand preparing action plans for follow-up.
• Manage, organize, and update relevant data using database applications.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Activelyparticipatesin process improvement initiatives.
• Protectsorganization'svalue by keeping information confidential.
• Other duties as assigned

Skills:

strong phone skills, able to quickly learn other database programs and able to extract relevant information; strong organizational and interpersonal skillsa must

Traits:

Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:

energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Experience/Education:

Required Licensure/Certification:

Weare seeking experienced pharmacy technicians who are registered with the State of employment. Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upontimeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience:

Required1+ years, Preferred 3+ years’ experience as a Pharmacy Technician

Education:

High school diploma or GEDrequired

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].

• I received a conditional certification from the state workforce agency (SWA) or a participating local agency for the work opportunity credit.
• If any of the following statements apply to you.
• I am a member of a family that has received assistance from Temporary Assistance for Needy Families (TANF) for any 9 months during the past 18 months.
• I am a veteran and a member of a family that received Supplemental Nutrition Assistance Program (SNAP) benefits (food stamps) for at least a 3-month period during the past 15 months.
• I was referred here by a rehabilitation agency approved by the state, an employment network under the Ticket to Work program, or the Department of Veteran Affairs.
• I am at least age 18 but not age 40 or older and I am a member of a family that:a. Received SNAP benefits (food stamps) for the past 6 months, orb. Received SNAP benefits (food stamps) for at least 3 of the past 5 months, but is no longer eligible to receive them.
• I received supplement security income (SSI) benefits for any month ending during the past 60 days.
• I am a veteran and I was unemployed for a period or periods totaling at least 4 weeks but less than 6 months during the past year.
• I am a veteran and was unemployed for a period or periods totaling at least 6 months during the past year.
• I am a veteran entitled to compensation for a service-connected disability and I was discharged or released from active duty in the U.S. Armed Forces during the past year.
• I am a veteran entitled to compensation for a service-connected disability and I was unemployed for a period or periods totaling at least 6 months during the past year.
• I am a member of a family that:Received TANF payments for at least the past 18 months, orReceived TANF payments for any 18 months beginning after August 5, 1997, and the earliest18-month period beginning after August 5, 1997, ended during the past 2 years, orStopped being eligible for TANF payments during the past 2 years because federal or state law limited the maximum time those payments could be made.
• I have been unemployed at least 27 consecutive weeks and for all or part of that period I received unemployment compensation. (v.27)