Pharmacy Technician Senior Representative - Accredo - Remote, MO

Cigna Healthcare; Kansas City (MO); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health coverage day 1

Tuition reimbursement

Job summary

Cigna Healthcare is seeking a Pharmacy Technician Senior Representative for the Express Scripts Specialty Distribution Services (ESSDS) team. The role emphasizes strong customer service, medical terminology knowledge, and ability to work from home with occasional office visits.

Responsibilities include accurate prescription data entry, pharmacist collaboration, REMS training completion, and serving as a SME. Overtime may be required; some training of new technicians is possible.

Qualifications

• High School diploma or GED.
• Missouri Pharmacy Technician license in good standing.
• Minimum of 2 years relevant experience; specialty pharmacy preferred.
• Strong attention to detail, accuracy and quality.
• Problem solving and basic math skills.
• Flexible and adaptable.
• Health coverage effective day 1 (medical, dental, vision).
• If home-based, internet must be cable or fiber with ≥10 Mbps down / 5 Mbps up.

Responsibilities

• Complete data entry of prescriptions after reviewing for completeness and accuracy.
• Work with pharmacists per instructions, policies, procedures and regulations.
• Complete REMS training requirements.
• Serve as SME and assist team questions with supervision.
• May assist training of newly hired pharmacy technicians.
• Overtime may be necessary to meet business needs.
• Schedule: 8:00 AM–4:30 PM, Monday–Friday.

Skills

Customer service

Communication

Medical terminology

Attention to detail

Flexible/adaptable

Problem solving

Education

Missouri Pharmacy Technician license

Job description

Responsibilities

• The Pharmacy Technician Senior Representative role is an important part of the Express Scripts Specialty Distribution Services (ESSDS) team. The ideal candidate will have excellent customer service and communication skills and a working knowledge of medical terminology.


• This role is not work-site dependent which allows most work to be performed at home or on occasion at a Cigna office location.


• Work Schedule will be 8 AM to 4:30 PM Monday through Friday.


• Mandatory overtime may sometimes be necessary to meet business needs.


• Complete data entry of prescriptions after reviewing for completeness and accuracy.


• Work with pharmacists per work instructions, policy and procedures, management direction or any national or state regulations.


• Complete training on Risk Evaluation and Mitigations Strategies (REMS) program requirements


• Serve as a subject matter expert (SME) and assist with questions/issues for team members in coordination with supervisor.


• May assist with training of newly hired pharmacy technicians.

Qualifications

• High School diploma or GED required.


• Current Missouri Pharmacy Technician license in good standing required.


• Minimum of 2 years relevant experience, experience in a specialty pharmacy setting preferred.


• Strong attention to detail, accuracy, and quality.


• Problem solving and basic math skills.


• Flexible and adaptable.


• Health coverage effective day 1 (including medical, dental, vision)


• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits

• ~ Holiday and PTO pay


• ~Tuition reimbursement

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.