Pharmacy Technician - Retail

St. Charles Health System Inc.; United States; On-site; USD 36,000 - 45,000; Full time

Job summary

St. Charles Health System in Oregon seeks a Retail Pharmacy Technician to support patient care under a pharmacist, handling medication preparation, storage, billing and distribution across sites. The role emphasizes accuracy, customer service, and compliance with policies and laws.

Required: High school diploma or GED and Oregon Pharmacy Technician license; PTCB/NHA certification and BLS are preferred. A 40-hour week with variable site assignments is expected.

Qualifications

• Required: High school diploma or GED.
• Required: Pharmacy Technician license through the Oregon Board of Pharmacy.
• Preferred: Certified Pharmacy Technician (CPhT) license (Oregon).
• National certification through PTCB or NHA (or both).
• PTCB Immunization Administration Certificate is preferred.
• AHA BLS for Healthcare Providers certification is required.

Responsibilities

• Interprets and data-enters prescription information into the system.
• Bills third party plans accurately and resolves rejected claims.
• Provides excellent customer service in person and by phone.
• Assists pharmacist with daily duties and inventory control.
• Maintains and cleans equipment and reports issues promptly.
• Places daily orders for medications and supplies with vendors.
• Verifies inventory received against invoices and notes exceptions.
• Stock shelves and rotate inventory; may work at multiple sites.
• Supports immunization administration in line with policies.

Education

High school diploma or GED

Pharmacy Technician license through the Oregon Board of Pharmacy

Certified Pharmacy Technician license (CPhT) through the Oregon Board of Pharmacy

National certification through the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA)

PTCB Immunization Administration Certificate

AHA Basic Life Support for Health Care Provider

Job description

Full-Time, Days Pay range: $26.18 - $33.51

ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Pharmacy Technician - Retail

REPORTS TO POSITION: Varies

DEPARTMENT: Pharmacy

DATE LAST REVIEWED: May 2026

OUR VISION: Creating America’s healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENT SUMMARY

The St. Charles Health System Pharmacy provides a broad range of inpatient and outpatient pharmaceutical care services to ensure safe and effective medication use.

POSITION OVERVIEW

The Retail Pharmacy Technician, under the direct supervision of a pharmacist, assists in providing pharmaceutical care to the patient by preparing, storing, ordering, billing, labeling, and distributing medications in a safe, accurate and timely manner in accordance with St. Charles Health System policies and procedures, and state and federal law. Pharmacy Technicians also perform other technical and clerical duties as necessary for the daily operation of the Pharmacy department. This position does not directly manage any other caregivers.

LOCATION

Pharmacy Technicians may be asked to work at multiple St. Charles Health System worksites at the request of leadership to fulfill short term, immediate staffing needs.

ESSENTIAL FUNCTIONS AND DUTIES

• Interprets, and accurately data enters prescription information into the pharmacy computer system.
• Bills third party insurance plans accurately.
• Resolves rejected claims in a timely manner.
• Provides excellent customer service in person and on the telephone.
• Assists pharmacist in various needed tasks whenever necessary on a daily basis.
• Maintains and controls inventory within reasonable guidelines.
• Maintains and cleans the equipment necessary to perform duties, reporting any failures or need for repair to immediate supervisor or Pharmacy Manager immediately.
• Accurately places daily order for medications and supplies with wholesaler, vendors, purchasing department, and other pharmacies, communicating potential supply issues to immediate supervisor in a timely manner.
• Verifies inventory received against the invoice noting any exceptions and communicates these to immediate supervisor or pharmacy inventory coordinator.
• Stocks shelves, rotating stock appropriately.
• Makes recommendations for changes to the policies and procedures to the Pharmacy Manager, or other appropriate hospital manager.
• Maintains flexibility and readiness to work in multiple worksites either at the request of, or in mutual agreement with, leadership.
• At the request of leadership, administers immunizations in accordance with applicable laws, organizational policy, clinical protocols, and scope-of-practice requirements, while ensuring safe vaccine handling, documentation, and patient education.
• Supports the vision, mission and values of the organization in all respects.
• Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Provides and maintains a safe environment for caregivers, patients and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality.
• Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
• Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
• May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION

Required: High school diploma or GED.

Preferred: N/A

LICENSURE/CERTIFICATION/REGISTRATION

• Required: Pharmacy Technician license through the Oregon Board of Pharmacy.
• Preferred: Certified Pharmacy Technician license (CPhT) through the Oregon Board of Pharmacy.
• National certification through the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA).
• PTCB Immunization Administration Certificate.
• AHA Basic Life Support for Healthcare Provider certification.

EXPERIENCE

Required: N/A

Preferred: Six (6) months of retail pharmacy experience, or related field with experience in medications, sterile technique experience, and computer skills.

PERSONAL PROTECTIVE EQUIPMENT

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

PHYSICAL REQUIREMENTS

Continually (75% or more): Standing, walking, lifting/carrying/pushing/pulling 1-10 pounds, keyboard operations, grasping/squeezing, Use of clear and audible speaking voice and the ability to hear normal speech level and whispered speech level.
Frequently (50%): Lifting/carrying/pushing/pulling 11-25 pounds.
Occasionally (25%): Bending, stooping/kneeling/crouching, lifting/carrying/pushing/pulling 25-50 pounds, operation of motor vehicle.
Rarely (10%): Sitting, climbing ladder/stepstool, reaching overhead. Exposure to Elemental Factors Rarely (0%): Chemical solution Occasionally (25%): Heat, cold, wet slippery area, noise, dust, vibration, uneven surface Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP

SCHEDULE & WORK HOURS

Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: TECHNICIAN PHARMACY Scheduled Days of the Week: As Scheduled (may include weekends and holidays) Shift Start & End Time: Variable

St. Charles Health System is a private, nonprofit organization, dedicated to providing high-quality care and the latest in health care technology to the communities it serves. Headquartered in Bend, Ore., St. Charles is an integrated delivery system, with a strong focus on population health, that provides a full range of evidence-based health care services within a 32,000-square-mile area in Central and Eastern Oregon. The health system owns and operates a trauma level II, tertiary referral center in Bend, a trauma level III, type B rural hospital in Redmond, and trauma level IV critical access hospitals in both Prineville and Madras. As the largest employer in Central Oregon, St. Charles Health System and St. Charles Medical Group care for our communities in more than two dozen outpatient clinics and in more than 20 specialty areas of medicine.