Pharmacy Technician - Retail

St. Charles Health System; Prineville (OR); On-site; USD 40,000 - 55,000; Full time

Job summary

St. Charles Health System is seeking a Retail Pharmacy Technician to support the pharmacist in preparing, storing and distributing medications.

You will bill insurance, enter prescriptions, assist with daily operations, and maintain accurate inventory across multiple worksites. The role requires a Pharmacy Technician license in Oregon, with preferred CPhT or national certification and immunization certification.

Qualifications

• High school diploma or GED is required.
• Oregon Pharmacy Technician license required; CPhT and/or national certs preferred.
• Immunization administration certificate and BLS preferred or required where applicable.

Responsibilities

• Interprets and accurately data-enters prescription information into the pharmacy computer system.
• Bills third-party insurance plans accurately and resolves rejected claims promptly.
• Provides excellent customer service in-person and by phone.
• Assists pharmacist with daily tasks and maintains inventory.
• Orders medications and supplies; communicates issues to supervisor.
• Maintains and cleans equipment; reports repairs as needed.
• Verifies inventory against invoices and notes exceptions.
• Stocks shelves and supports policy changes as directed by management.
• Administers immunizations in accordance with laws and protocol under supervision.
• Upholds safety, confidentiality and Lean continuous improvement principles.

Skills

Customer service

Prescription data entry

Insurance billing

Inventory control

Immunization administration

Education

Pharmacy Technician license (Oregon)

CPhT certification

PTCB/NHA national certification

Immunization administration certificate

BLS certification

Job description

The Retail Pharmacy Technician, under the direct supervision of a pharmacist, assists in providing pharmaceutical care to the patient by preparing, storing, ordering, billing, labeling, and distributing medications in a safe, accurate and timely manner in accordance with St. Charles Health System policies and procedures, and state and federal law. Pharmacy Technicians also perform other technical and clerical duties as necessary for the daily operation of the Pharmacy department. This position does not directly manage any other caregivers.

Location

Pharmacy Technicians may be asked to work at multiple St. Charles Health System worksites at the request of leadership to fulfill short term, immediate staffing needs.

Essential Functions And Duties

• Interprets, and accurately data enters prescription information into the pharmacy computer system.
• Bills third party insurance plans accurately. Resolves rejected claims in a timely manner.
• Provides excellent customer service in person and on the telephone.
• Assists pharmacist in various needed tasks whenever necessary on a daily basis.
• Maintains and controls inventory within reasonable guidelines.
• Maintains and cleans the equipment necessary to perform duties, reporting any failures or need for repair to immediate supervisor or Pharmacy Manager immediately.
• Accurately places daily order for medications and supplies with wholesaler, vendors, purchasing department, and other pharmacies, communicating potential supply issues to immediate supervisor in a timely manner.
• Verifies inventory received against the invoice noting any exceptions and communicates these to immediate supervisor or pharmacy inventory coordinator.
• Stocks shelves, rotating stock appropriately.
• Makes recommendations for changes to the policies and procedures to the Pharmacy Manager, or other appropriate hospital manager.
• Maintains flexibility and readiness to work in multiple worksites either at the request of, or in mutual agreement with, leadership.
• At the request of leadership, administers immunizations in accordance with applicable laws, organizational policy, clinical protocols, and scope-of-practice requirements, while ensuring safe vaccine handling, documentation, and patient education.
• Supports the vision, mission and values of the organization in all respects.
• Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Provides and maintains a safe environment for caregivers, patients and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
• Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
• May perform additional duties of similar complexity within the organization, as required or assigned.

Education

Required: High school diploma or GED.

Preferred: N/A

Licensure/Certification/Registration

Required: Pharmacy Technician license through the Oregon Board of Pharmacy.

Preferred: Certified Pharmacy Technician license (CPhT) through the Oregon Board of Pharmacy. National certification through the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA). PTCB Immunization Administration Certificate. AHA Basic Life Support for Healthcare Provider certification.

Experience

Required: N/A

Preferred: Six (6) months of retail pharmacy experience, or related field with experience in medications, sterile technique experience, and computer skills.