Pharmacy Technician Pharmacotherapy Support

Shields Health Solutions; United States; Remote; USD 39,000 - 50,000; Full time

Benefits offered by this job

Sign-On Bonus

Remote role

Job summary

Shields Health Solutions seeks a Pharmacotherapy Pharmacy Technician for a remote role supporting Providence Sacred Heart Medical Center. You will assist pharmacists with patient communication, follow-up, and coordination to improve access to care in a non-dispensing setting.

The role requires 1+ year of pharmacy clinic experience, active state registration as a pharmacy technician, and preferred CPHT certification. Excellent communication, organization, and MS Office skills are essential.

Qualifications

• State-registered Pharmacy Technician or equivalent.
• 1+ year experience in pharmacy clinic setting.
• CPHT or national certification preferred but not required.

Responsibilities

• Support pharmacists with patient communication and care coordination.
• Coordinate appointment scheduling and follow-up monitoring.
• Prepare charts, gather patient information, and manage task queues.
• Ensure accurate documentation and confidentiality.

Skills

Interpersonal communication

Phone skills

Epic

Excel

Word

Data extraction

Education

High school diploma or GED

State-registered Pharmacy Technician

CPHT certification (National Certification)

Tools

Epic

Microsoft Office

Job description

Pharmacotherapy Pharmacy Technician

Location: Remote role supporting Providence Sacred Heart Medical Center

Compensation:An employee in this position can expect an hourly compensation range of $28.00/hr - $36.00/hr. The actual compensation range will depend on experience, seniority, geographic location, and other factors permitted by law.

Sign-On Bonus: $5,000.00

Job Purpose:

The Pharmacy Technician supports the Pharmacotherapy Clinic by assisting pharmacists with patient communication, follow‑up, and care coordination activities. This role focuses on enhancing patient access to clinical services, supporting medication management processes, and ensuring that patients receive timely monitoring and appropriate follow‑up throughout their therapy. The Technician contributes to safe, efficient, and patient‑centered clinical operations within a non‑dispensing environment.

Job Duties:

• Conduct routine patient check‑ins tomonitortherapy experience,identifyconcerns, and support adherence to treatment plans.
• Assist with initial outreach to confirm therapy start and assess early treatment experience.
• Coordinate patient appointments, follow‑up visits, and clinical monitoring schedules.
• Support pharmacists by completing delegated tasks such as gathering patient information, preparing charts or notes, and managing task queues.
• Track and follow up on required labs or monitoring parameters, ensuring completion and communicating status to the care team.
• Prepare and route prescription‑related requests or medication renewals to the pharmacist for review.
• Maintain clear and timely documentation in all required systems to support continuity of care.
• Facilitate workflow efficiency by organizing patient lists, call queues, and clinical follow‑up tasks.
• Maintain confidentiality and adhere to clinic standards, policies, and professional expectations.
• Participate in relevant training, team meetings, and process improvement initiatives.
• Perform other duties as assigned.

Skills:

strong interpersonal communication skills, strong phone skills, highly proficient inEpic, andMicrosoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skillsa must.

Traits:

Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator.

Other:

energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals withhighly sensitiveandprivate data.

Experience/ Education:

Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.

Education: High school diploma or GED required

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].