Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Tullahoma (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Walgreens is seeking Pharmacy Technicians to join their patient-centric team. This role involves assisting pharmacists, engaging with customers, and ensuring a positive pharmacy experience. Training provided to achieve PTCB certification, promoting career growth in health care.

Qualifications

• Assist pharmacist under supervision in pharmacy practice.
• Engage customers and resolve issues for positive experiences.
• Earn and maintain PTCB certification.

Responsibilities

• Assist in pharmacy practice under pharmacist supervision.
• Handle sales transactions and assist customers.
• Support inventory management and maintain cleanliness.

Skills

Customer Service

Interpersonal Skills

Pharmacy Systems

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in health care by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to working in pharmacies or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Minimum Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations. Support other Pharmacy Department duties per Company policies.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians and cashiers in pharmacy system operation.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance, resolving issues, and answering questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under pharmacist supervision, including entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to policies regarding dispensing and quality improvement.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management, including ordering, unpacking, and storing pharmaceuticals, and file related claims.
• Assist in clinical services, including sample collection and coordination with healthcare providers.
• Build and maintain relationships with the medical community through outreach and detailing.
• Maintain the cleanliness and orderliness of the Pharmacy Department.
• Follow all company policies and complete assigned tasks.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program or state certification, with promotion contingent upon certification.
• Attend training sessions and pursue continuing education to stay current with healthcare and pharmacy developments.

• Be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.