Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Louisa (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated Pharmacy Technicians to join their team. This role emphasizes a patient-centric approach, allowing you to interact closely with customers and develop meaningful relationships. Through a recognized training program, you will gain essential skills and knowledge to advance your career in healthcare. You'll assist pharmacists in daily operations, ensuring compliance with regulations while delivering exceptional customer service. If you're looking for a rewarding opportunity to grow in a supportive environment, this position is perfect for you.

Qualifications

• Fluent in English, both written and spoken.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in accordance with state and federal regulations.
• Engage customers and provide assistance with products and services.
• Support inventory management and ensure pharmacy cleanliness.

Skills

Customer Service

Pharmacy Systems Operation

Communication Skills

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Pharmacy Management Software

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

Responsibilities

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach pharmacy technicians in operating pharmacy systems and cashiers in operating the pharmacy cash registers.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience.
• Share customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with most valuable customers.

Operations

• Assist in pharmacy practice under supervision by the pharmacist, in accordance with regulations and company policy. Review and comply with the Pharmacy Code of Conduct.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and assisting with workflow management.
• Report prescription errors immediately and adhere to policies regarding pharmacy errors and quality improvement.
• Adhere to Good Faith Dispensing policies during prescription activities.
• Handle sales transactions, cash handling, and assist customers in locating products.
• Handle non-urgent phone calls and process third-party claims efficiently.
• Support inventory management activities, including ordering and storage of pharmaceuticals.
• Assist in clinical services and coordinate with healthcare providers as needed.
• Maintain the pharmacy environment and relationships with the medical community.
• Ensure the pharmacy is stocked, clean, and orderly.
• Follow all policies and maintain respectful relationships with coworkers.
• Complete assigned tasks and special projects as needed.

Training & Personal Development

• Earn and maintain PTCB certification through our training program and/or state certification. Certification may be required for promotion.
• Attend training sessions and acquire continuing education credits to stay updated in healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.