Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Albuquerque (NM); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading pharmacy as a Pharmacy Technician, where you'll engage with customers and support pharmacy operations. With a focus on patient care, you'll receive training to achieve PTCB certification and develop your career in healthcare. This role offers the chance to make a real difference in patients' lives while working in a supportive environment.

Qualifications

• Assist pharmacist under supervision, support pharmacy duties.
• Engage customers, resolve issues, ensure positive experiences.
• Maintain PTCB certification for promotion to senior technician.

Responsibilities

• Use pharmacy systems to process prescriptions and obtain patient information.
• Support inventory management and maintain pharmacy environment.
• Assist in clinical services and build relationships with local medical community.

Skills

Customer Service

Interpersonal Skills

Pharmacy Knowledge

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high skill level required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to pharmacy work or an experienced technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification as a pharmacy technician.

Minimum Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations. Support other Pharmacy Department duties per company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians in operating pharmacy systems and cashiers in managing pharmacy cash registers.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under pharmacist supervision, complying with all relevant policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to company policies regarding dispensing and quality improvement.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management activities and maintain proper storage and documentation of pharmaceuticals.
• Assist in clinical services, including sample collection and coordination with healthcare providers.
• Build and maintain relationships with the local medical community to promote growth opportunities.
• Maintain a clean and orderly pharmacy environment and support departmental tasks.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program and/or state certification. Certification is required for promotion to senior technician.
• Attend training and acquire continuing education credits to stay current with healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends, is required.