Pharmacy Technician: Patient Care & Wellness Support

Kroger Family of Companies; Gahanna (OH); On-site; USD 21,000 - 29,000; Full time

Job summary

Kroger Family of Companies in Ohio is seeking a pharmacy clerk who delivers exceptional customer service, assists pharmacists, and ensures accurate patient data entry, adjudication, and product dispensing in a fast-paced store. You will manage ordering from wholesalers, inventory control, cash register operation, and handling payments while complying with HIPAA, safety, and loss-prevention guidelines.

Qualifications include a High School Diploma or GED, being at least 18, and the ability to

Qualifications

• High School Diploma or GED.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Follow food safety and sanitation regulations; identify unsafe conditions and report to management.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow guidelines on computerized inventory management, control, and ordering of medications, devices, supplements and supplies.
• Maintain clean, organized work stations and customer waiting areas.
• Count, measure and prepare specified product using company best practices.
• Complete billing procedures adequately to assure best value to the customer and the company.
• Answer phone and triage calls and answer inquiries as appropriate.
• Adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and shrink guidelines.
• Operate cash register and process payments (Credit/Debit, EBT, Gift Cards, cash, checks).
• Provide a stellar customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement.
• Understand and adhere to HIPAA regulations and the company’s policies.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

Customer service

Cash handling

Education

High School Diploma or GED

Job description

Kroger Family of Companies in Ohio is seeking a pharmacy clerk who delivers exceptional customer service, assists pharmacists, and ensures accurate patient data entry, adjudication, and product dispensing in a fast-paced store. You will manage ordering from wholesalers, inventory control, cash register operation, and handling payments while complying with HIPAA, safety, and loss-prevention guidelines.

Qualifications include a High School Diploma or GED, being at least 18, and the ability to