Pharmacy Technician: Patient Care & Reimbursement Liaison

Jobtome; Massachusetts; On-site; USD 25,000 - 44,000; Full time

Job summary

Optum, a global health services leader, is seeking a Pharmacy Technician to join its care-driven team in New Jersey. You will enter prescriptions, verify patient data, and coordinate with pharmacists and physicians to ensure accurate, timely medication processing.

This role emphasizes adherence to HIPAA and state regulations, requires a NJ license, and demands proficiency with Windows applications. The position offers full-time hours, competitive pay, and opportunities for professional growth

Qualifications

• High School Diploma or GED required.
• Active and unrestricted Pharmacy Technician license in New Jersey.
• Proficiency with Windows PC applications and complex systems.
• Ability to sit and stand for the duration of the shift.
• Preferred: National Pharmacy Technician Certification (PTCB).
• Preferred: Home Infusion experience and data entry in pharmacy systems.

Responsibilities

• Enter prescriptions from intake to order completion and verify member data.
• Contact patients, pharmacists, and doctors as a liaison for the pharmacy team.
• Communicate clearly with patients, physicians, and healthcare providers by phone and e‑mail.
• Complete refill assessments, collect payment info, and set up delivery details.
• Access and retrieve prescriptions and medical information from computer systems.
• Verify reimbursement eligibility and resolve rejected claims.
• Process refills and interpret supply needs for various therapies.
• Resolve customer issues with accurate information.
• Multitask and coordinate with multiple business partners to ensure quality care.
• Follow HIPAA and all state/federal regulations and pharmacy policies.

Skills

Windows PC proficiency

Multitasking

Education

High School Diploma or GED

Active NJ Pharmacy Technician License

Job description

Optum, a global health services leader, is seeking a Pharmacy Technician to join its care-driven team in New Jersey. You will enter prescriptions, verify patient data, and coordinate with pharmacists and physicians to ensure accurate, timely medication processing.

This role emphasizes adherence to HIPAA and state regulations, requires a NJ license, and demands proficiency with Windows applications. The position offers full-time hours, competitive pay, and opportunities for professional growth