Calling Refill Pharmacy Technician

UnitedHealth Group; Pine Brook (NJ); On-site; USD 25,000 - 44,000; Full time

Job summary

UnitedHealth Group is seeking a Pharmacy Technician in Pine Brook, NJ. You will enter prescriptions, verify patient data, and liaise with patients, pharmacists, and physicians to ensure accurate, timely care.

You will handle refills, reimbursement checks, and data entry, while complying with HIPAA and pharmacy policies. The role supports ambulatory infusion services and outpatient care within a regulated setting.

Qualifications

• High School Diploma or GED.
• Active and unrestricted pharmacy technician license in New Jersey.
• Ability to navigate Windows PC applications and learn new systems.
• Ability to sit and stand for the duration of the shift.

Responsibilities

• Enter prescriptions from intake to order completion and verify member data.
• Contact patients, pharmacists, and doctors as a liaison for the pharmacy team.
• Communicate clearly via phone and electronic methods to patients and healthcare providers.
• Set up treatment in ambulatory suites and outpatient facilities as needed.
• Access and retrieve prescriptions and medical/lab information from the computer system.
• Verify reimbursement and resolve rejected claims.
• Process prescription refills and assess supply needs for therapies.
• Resolve customer issues with accurate information.
• Maintain HIPAA compliance and confidentiality.

Skills

Windows PC applications

Customer service

Regulatory compliance

Education

Active NJ Pharmacy Technician License

High School Diploma/GED

Tools

Pharmacy software

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Hours: Monday - Friday, will be working an 8hr shift between the business hours of 8:30am - 5pm EST.

Location: 19 Chapin Rd STE D7, Pine Brook, NJ 07058

Primary Responsibilities:

• Enter prescriptions from intake to order completion and verify member / patient data
• Contact patients, pharmacists, and doctor's offices as a liaison for the pharmacy team
• Communicate clearly and concisely via phone and electronic methods to patients, physicians, and other healthcare providers
• Contact patients to complete refill assessments, request payment information, establish delivery details, and set up treatment in the Ambulatory Infusion Suite and/or other outpatient facilities
• Access, input, and retrieve prescriptions and medical/lab information from computer system
• Verify whether medication is reimbursable, and resolve rejected claims
• Process prescription refills and interpret supply needs as related to various therapies
• Resolve customer issues, ensuring accurate information is provided
• Able to multitask and channel communication from various business partners, driving patient centric quality care
• Follow all State and Federal regulations and Pharmacy Policies and Procedures, adhering to HIPAA and confidentiality code of ethics

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• Active and unrestricted pharmacy technician license in the state of New Jersey
• Intermediate level of proficiency with Windows PC applications including the ability to navigate and learn new and complex computer system applications.
• Ability to sit and stand for the duration of the shift

Preferred Qualifications:

• National Pharmacy Technician Certification (PTCB)
• Previous Home Infusion experience
• Pharmacy/prescription data entry experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.