Pharmacy Technician: Patient Care & Refill Specialist

Bayview Physicians Group; Virginia Beach (VA); Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Collaborative, supportive team culture

Multiple locations with consistent PAT

Opportunities for professional growth

Competitive pay

Job summary

Bayview Physicians Group in Virginia Beach is seeking an Administrative Assistant to support physicians and office managers with scheduling, prior authorizations, refill requests, and coordinating with pharmaceutical representatives to ensure timely patient care across multiple locations.

The ideal candidate has a high school diploma, knowledge of pharmaceutical principles and medical terminology, the ability to greet patients warmly, and a willingness to travel to satellite offices; must

Qualifications

• High school diploma or equivalent required.
• Knowledge of pharmaceutical principles and practices, including medical terminology and of insurance payors.
• Ability to get along with the public and make patients feel welcome and comfortable.
• Must be willing to travel to satellite offices if necessary.
• Must maintain appropriate Pharmaceutical license.
• Must have the ability to work as a team with coworkers and providers.

Responsibilities

• Provides excellent customer service
• Performs general administrative duties as requested by physicians and office managers
• Processes prior authorizations and refill requests in the Electronic Medical Record system
• Assists in connecting patients with various patient assistance programs offered
• Maintains medication samples onsite and tracks dispensing
• Establishes and maintains relationships with various pharmaceutical representatives
• Takes incoming calls from pharmacies to provide refill authorizations, answer questions about medication interactions and clarify prescriptions
• Takes incoming phone calls from patients and assists them with medication concerns or takes messages for the physician.

Skills

Knowledge of pharmaceutical principles

Customer service

Team player

Communication with patients

Willingness to travel

Education

High school diploma

Job description

Bayview Physicians Group is a rapidly growing outpatient multi-specialty medical group, that strongly believes the doctor-patient relationship is the cornerstone of quality healthcare. We staff more than 600 positions in the Hampton Roads area. Individuals who possess excellent customer service skills, strong collegial relationships, and the desire to promote a positive work environment are encouraged to apply. We offer a competitive benefits package to our full time employees.

Duties and Responsibilities:

• Provides excellent customer service
• Performs general administrative duties as requested by physicians and office managers
• Processes prior authorizations and refill requests in the Electronic Medical Record system
• Assists in connecting patients with various patient assistance programs offered
• Maintains medication samples onsite and tracks dispensing
• Establishes and maintains relationships with various pharmaceutical representatives
• Takes incoming calls from pharmacies to provide refill authorizations, answer questions about medication interactions and clarify prescriptions
• Takes incoming phone calls from patients and assists them with medication concerns or takes messages for the physician.

Qualifications:

• High school diploma or equivalent required
• Knowledge of pharmaceutical principles and practices, including medical terminology and of insurance payors
• Ability to get along with the public and make patients feel welcome and comfortable
• Must be willing to travel to satellite offices if necessary
• Must maintain appropriate Pharmaceutical license
• Must have the ability to work as a team with coworkers and providers

Full-time benefits package

• Collaborative, supportive team culture
• Multiple locations with consistent patient volume
• Opportunities for professional growth and advancement
• Competitive pay: $18–$23/hour, Actual pay depends on specialty, experience, schedule and job duties