Pharmacy Technician: Patient Care & Pharmacy Ops - Flexible

Great Lakes Bay Health Centers; Bay City (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Great Lakes Bay Health Centers in Bay City, MI is seeking a Pharmacy Technician to support daily operations in our pharmacy. You will assist with prescription intake, data entry, insurance communications, and patient-focused service under pharmacist supervision.

The role requires high school diploma, Michigan technician license, BLS certification, and 6 months of retail or hospital experience. Strong math, computer skills, and bilingual Spanish/English are valued.

Qualifications

• High School graduate or equivalent.
• State of Michigan Pharmacy Technician licensure.
• Pharmacy Technician licensure (PTCB/NHA encouraged).
• Basic Life Support (BLS) certification required.
• Six months retail or hospital pharmacy experience preferred.
• Basic computer skills; pharmacy program literacy.
• Ability to type accurately at 35 wpm.
• Knowledge of medication brands and generics; insurance and third-party payment systems.
• Strong attention to detail; ability to multi-task.
• Bilingual (Spanish/English) preferred.

Responsibilities

• Assist patients dropping off prescriptions and collect necessary information.
• Enter prescription information accurately into the system and maintain patient/insurance profiles.
• Communicate with insurance carriers to obtain payment for claims.
• Assist pharmacist under supervision and adhere to regulations and GLBHC policies.
• Fill and label prescriptions; communicate with prescribers for new/refill orders.
• Verify at point of sale that customers receive correct prescriptions and obtain signatures.
• Maintain inventory and place orders; manage stock levels and discard outdated drugs.
• Complete requisitions and receive incoming orders; assist with supplies as needed.
• Answer phones promptly; assist prescribers, nurses, and patients; advocate for patients.
• Compound ointments/creams under supervision; assist with pre-packaging and labeling.
• Support workflow using pharmacy guidelines; ensure clean work area per standards.
• Stay updated on pharmaceutical developments and integrate into practice.

Skills

Attention to detail

Organizational skills

Interpersonal communication

Spanish/English bilingual

Typing speed 35 wpm

Pharmacy program literacy

Insurance/third-party knowledge

Medical terminology

Pharmacy calculations

Multi-tasking

Education

High School diploma or equivalent

Job description

Great Lakes Bay Health Centers in Bay City, MI is seeking a Pharmacy Technician to support daily operations in our pharmacy. You will assist with prescription intake, data entry, insurance communications, and patient-focused service under pharmacist supervision.

The role requires high school diploma, Michigan technician license, BLS certification, and 6 months of retail or hospital experience. Strong math, computer skills, and bilingual Spanish/English are valued.