Pharmacy Technician, MTM Support Coordinator

Park Nicollet Health Services; Minneapolis (MN); Hybrid; USD 55,000 - 75,000; Full time

Job summary

HealthPartners is hiring a Pharmacy Technician, MTM Support Coordinator to assist MTM operations and support patients and staff with initiating complex specialty medications. The role coordinates with multiple teams and external pharmacies to ensure access to specialty meds and helps MTM pharmacists with administrative duties, enabling a focus on patient care.

Candidates should have an Associate’s degree, 3+ years in healthcare, and be a Certified Pharmacy Technician, with strong communication

Qualifications

• Associate degree with focus on healthcare or finance required.
• Minimum 3 years of experience in a health care setting required.
• Certified pharmacy technician (CPhT) required.
• Demonstrated high level of customer service.

Responsibilities

• Provide MTM operations support within the health system.
• Assist patients and staff with initiating complex specialty medications.
• Coordinate with patients to apply for medication assistance programs.
• Collaborate with multiple teams and external pharmacies to ensure access to specialty medications.
• Assist MTM pharmacists with administrative duties to enable patient care.

Skills

Customer service

Microsoft Office

Independent worker

Highly organized

Verbal communication

Education

Associate degree

Bachelor’s degree

Tools

Epic EHR

Job description

JOB DESCRIPTION

HealthPartners is looking to hire a Pharmacy Technician, MTM Support Coordinator to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary

To provide support for MTM operations within the health system. Assist patients and staff with initiating complex specialty medications. Coordinate with patients and staff to apply for medication assistance programs. Works with multiple teams across the organization and with external pharmacies to ensure patients maintain access to their specialty medications. Assists MTM pharmacists with administrative duties allowing them to focus efforts on patient care.

Work Schedule

Monday - Friday, 8:00 a.m. to 4:30 p.m.; Hybrid (2 days in office, 3 days remote)

Required Qualifications

Education, Experience or Equivalent Combination:

• Associate’s degree with a focus on healthcare or finance and a minimum 3 years of experience working in a health care setting.
• An approved equivalent combination of education and experience

Licensure/ Registration/ Certification:

• Certified pharmacy technician

Knowledge, Skills, And Abilities:

• Demonstrated ability to provide high levels of customer service
• Knowledge of Microsoft Office programs (Outlook, Word, Excel, PowerPoint, Teams)
• Ability to work independently and as a part of a multidisciplinary team
• Highly organized
• Strong verbal and written communication skills

Preferred Qualifications

Education, Experience or Equivalent Combination:

• Bachelor’s degree in Business or Health Care Administration
• Experience working with specialty medications
• Experience in assisting with manufacturer medication assistance programs

Knowledge, Skills, And Abilities:

• Knowledge and experience utilizing the Epic electronic health record

Benefits

HealthPartners offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, and much more!

ABOUT US

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed To Support Your Total Health

As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.