Pharmacy Technician, MTM Support Coordinator

HealthPartners; Minneapolis (MN); Hybrid; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Time away from work

Job summary

HealthPartners is seeking a Pharmacy Technician, MTM Support Coordinator to join our team. You will support MTM operations, assist with initiating specialty medications, and coordinate with patients for medication assistance programs.

The role requires an Associate's degree (healthcare/finance), 3+ years in healthcare, and a Certified Pharmacy Technician credential. Hybrid schedule: 2 days in office, 3 remote.

Qualifications

• Associate's degree with a healthcare or finance focus and 3 years of healthcare experience.
• Approved equivalent combination of education and experience.
• Certified pharmacy technician

Responsibilities

• Provide support for MTM operations within the health system.
• Assist patients and staff with initiating complex specialty medications.
• Coordinate with patients and staff to apply for medication assistance programs.
• Work with multiple teams across the organization and external pharmacies to ensure access to specialty meds.
• Assist MTM pharmacists with administrative duties so they focus on patient care.

Skills

Customer service

Independent

Communication

Education

Associate's degree (healthcare or finance)

Bachelor's degree (preferred)

Tools

Microsoft Office

Epic EHR

Job description

HealthPartners is looking to hire a Pharmacy Technician, MTM Support Coordinator to join our team!Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

To provide support for MTM operations within the health system.Assist patients and staff with initiating complex specialty medications. Coordinate with patients and staff to apply for medication assistance programs. Works with multiple teams across the organization and with external pharmacies to ensure patients maintain access to their specialty medications. Assists MTM pharmacists with administrative duties allowing them to focus efforts on patient care.

Work Schedule:

Monday - Friday, 8:00 a.m. to 4:30 p.m.; Hybrid (2 days in office, 3 days remote)

Required Qualifications:

Education, Experience or Equivalent Combination:

• Associate's degree with a focus on healthcare or finance and a minimum 3 years of experience working in a health care setting.
• An approved equivalent combination of education and experience

Licensure/ Registration/ Certification:

• Certified pharmacy technician

Knowledge, Skills, and Abilities:

• Demonstrated ability to provide high levels of customer service
• Knowledge of Microsoft Office programs (Outlook, Word, Excel, PowerPoint, Teams)
• Ability to work independently and as a part of a multidisciplinary team
• Highly organized
• Strong verbal and written communication skills

Preferred Qualifications:

Education, Experience or Equivalent Combination:

• Bachelor's degree in Business or Health Care Administration
• Experience working with specialty medications
• Experience in assisting with manufacturer medication assistance programs

Knowledge, Skills, and Abilities:

• Knowledge and experience utilizing the Epic electronic health record

Benefits:

HealthPartners offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, and much more!