Pharmacy Technician Lead

CommUnityCare; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

CommUnityCare is seeking a Pharmacy Technician in Texas to dispense prescriptions accurately and counsel patients as needed. The role supports scheduling and monitoring the pharmacy technician team and ensures documentation meets Joint Commission standards and internal SOPs.

Ideal candidates have a high school diploma or equivalent, with associates preferred, and 3 years of pharmacy experience. CPR certification and Texas Board registration are required, with registration maintained during

Qualifications

• Must have strong customer service and communication skills.
• Solid pharmacy terminology and dispensing knowledge.
• Basic computer literacy and familiarity with health records systems.
• Details-oriented with accuracy in processing prescriptions.

Responsibilities

• Dispense prescriptions safely and accurately as prescribed; provide patient counseling as needed.
• Schedule and monitor workflow of pharmacy technician staff and related duties.
• Prepare and maintain required records; ensure compliance with regulations and SOPs.
• Communicate with patients, providers and clinical staff as required; uphold company policy.

Skills

Customer service

Communication

Pharmacy knowledge

Attention to detail

Education

High school diploma or equivalent

Associates degree preferred

3 years experience in pharmacy environment preferred

Tools

EMR systems

Microsoft Office

Job description

Overview

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing assistance in dispensing prescription medications to patients. Responsible for schedulingand monitoring workflow of pharmacy technician staff.

Responsibilities

Essential Duties:

• Ensure that prescriptions are dispensed safely and accurately as prescribed.Conduct patient drug regimen review.Provide patient prescription counseling services as required.Prepare and maintain required records as per requirements.Communicate with patients, providers and other clinical staff as needed.Perform other duties as assigned.Ensure all tasks provided and associated with patient care, patient administrative processes and related dutiescomply with all regulatory and accreditation standards including The Joint Commission and CommUnityCareStandard Operating Procedures and CommUnityCare Policies and Procedures.Develop and maintain favorable internal relationships, partnerships with co-workers.Interact respectfully and collaboratively with patients and their families, striving to develop favorable relationshipswith families.Collaborate with all members of the care team in providing patient-centered care.Ensure all actions, job performance, personal conduct and communications represent CommUnityCare in a highlyprofessional manner at all times.Uphold and ensure compliance and attention to all company policies and procedures as well as the overall missionand values of the organization.Complete all mandatory training and maintain appropriate credentials/licensure.

Knowledge, Skills and Abilities:

• High level of skill at building relationships and providing excellent customer service.High degree of knowledge of drug therapy and dispensing medications.Basic computer systems knowledge, including but not limited to Microsoft Office products.Strong attention to detail and accuracy.Excellent verbal and written communication skills.

Qualifications

EDUCATION:

• High school diploma or equivalent required.
• Associates degree preferred.

EXPERIENCE:

• Demonstrated knowledge of medical/pharmaceutical terms and nomenclature required.
• Demonstrated familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.) required.
• 3 years experience working in a pharmacy environment preferred.

REQUIRED CERTIFICATIONS/LICENSURE:

• Current Pharmacy Technician registration with Texas State Board of Pharmacy required.
  • Current Pharmacy Intern registration with Texas State Board of Pharmacy also accepted.
• Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross required. (Will be required to maintain a current CPR certification during employment)