Pharmacy Technician, Intermediate

Byram Healthcare Centers Inc; Salt Lake City (UT); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision care

Paid time off

401(k) Plan

Flexible Spending Accounts

Short- and long-term disability

Accident insurance

Teammate Assistance Program

Paid parental leave

Job summary

Accendra Health in Salt Lake City seeks a Licensed Pharmacy Technician to support pharmacists and ensure compliant, efficient pharmacy operations. You will be the primary contact with referral sources, physician offices and patients, processing referrals and prescriptions, and verifying patient demographics and benefits.

You will communicate professionally with customers, assist with ordering and inventory, and help maintain accurate patient records while supporting a high-touch service model

Qualifications

• Licensed Pharmacy Technician works under the supervision of a pharmacist.
• Must be organized and able to maintain accurate patient records and orders.
• Excellent communication with referral sources, physicians, and patients is essential.

Responsibilities

• Process new referrals accurately and efficiently.
• Verify patient demographics, insurance, and benefits.
• Assist with ordering/inventory and support pharmacy operations.
• Communicate with patients prior to order dates and ensure timely delivery of prescriptions.

Skills

Excellent communication

Phone etiquette

Customer service

Tools

Microsoft Office

Job description

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life.The anticipated pay range for this position is $24-$27 hourly.Schedule M-F from 8.30-5 pmJob DescriptionLicensed Pharmacy Technician works under the supervision of a pharmacist and is responsible for assuring the pharmacy operations are compliant, efficient and meet the needs of our customers. This position will also serve as the primary point of contact with referral sources, physician’s offices and patients/caregivers.Responsibilities:Along with the specified job duties listed above, the position is required to maintain strict adherence to all Byram Healthcare policies and procedures as published and as amended from time to time. This adherence applies to all compliance and conformance plans, policies, codes of conduct, laws and regulations in effect.Process new referrals completely and accurately.Must be organized and be able to work with pharmacist to create and assure and efficient workflow and orders are timely and profitable.Communicate effectively and professionally with referral sources and patients.Verify all patient demographics including shipping address, pharmacy insurance coverage, allergy and medical conditions as necessary.Contact patients prior to their next order due date and process all patients’ prescriptions; ensure prescriptions needed are current with refills and any authorizations necessary; verify ongoing pharmacy benefits for each customer; must insure accuracy of delivery address for customer every moth/ responsible for information patient of co-pay and attempt of collection prior to shipping order.Keep customer database current and accurate with order information, communications and activities as to be documents in patient notes.Identify and refer any clinical issues to the pharmacist for consultation.Must possess excellent communication skills with the ability to practice proper phone etiquette.Call Center Technicians: Ability to answer hi-volume in-bound calls via an automated phone system.Ability to make outbound calls to patients and referrals as necessary.Respond quickly and professionally to customer telephone questions and concerns.Work closely with all departments within the organization as necessary to ensure efficient processing and delivery of customers’ orders.Must be able to accurately fill patient prescription orders if asked by the pharmacist.Assist pharmacist with ordering and inventory as needed.Assist pharmacist with other duties requested for the normal everyday operation of the pharmacy which are granted to a pharmacy technician under existing state law.Must possess working knowledge of Microsoft Office#AccendraHealthTeammate BenefitsAs an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness.Our benefits program includes:Medical, dental, and vision care coveragePaid time off plan401(k) PlanFlexible Spending AccountsBasic life insuranceShort-and long-term disability coverageAccident insuranceTeammate Assistance ProgramPaid parental leaveDomestic partner benefitsMental, physical, and financial well-being programsIf you feel this opportunity could be the next step in your career, we encourage you to apply.Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.#ByramHealthcare#AccendraHealth