Pharmacy Technician - Infusion

Agence PROvidence; Portland (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

Providence seeks a Pharmacy Technician Access Services Representative for our onsite Halsey Building location in Northeast Portland. This role focuses on insurance benefit validation, obtaining authorizations for home and ambulatory infusion therapy, and processing referrals for Providence Infusion and Pharmacy Services Home and Infusion Suite.

The successful candidate will verify eligibility, confer with pharmacists and care teams, discuss costs with patients, and assist with copay and

Qualifications

• Oregon Pharmacy Technician license or Oregon Certified Pharmacy Technician required.
• Minimum 2 years experience in insurance verification, medical claims processing, insurance member enrollment or customer service.
• 2 years experience as a pharmacy technician in a specialty setting (e.g. Long Term Care, Infusion or Specialty Pharmacy), or 3 years in outpatient pharmacy.
• 2 years experience with computers in data entry.
• Preferred: experience using electronic medical records software.

Responsibilities

• Process all new referrals for Providence Infusion and Pharmacy Services Home and Infusion Suite services.
• Obtain the order and other required documentation; confer with the referral source, Pharmacist, Infusion Nurse Coordinator and other stakeholders.
• Verify insurance eligibility and benefits; assess cost of medication; obtain pre-authorizations and re-authorizations; assist patients with copay and financial assistance.
• Monthly re-verification of insurance eligibility for active patients on service.
• Keep patient profiles updated and retrieve new authorizations; complete financial cost disclosures for each ordered therapy and discuss patient financial obligations before start of care.

Skills

Insurance verification

Medical claims processing

Insurance member enrollment

Customer service

Pharmacy technician

Data entry

Education

Pharmacy technician license/certification (Oregon)

Tools

EMR software

Job description

Description

This is an onsite position working at our Halsey Building location (Northeast Portland).

This is an onsite position working at our Halsey Building location (Northeast Portland).

Schedule

Monday-Friday day shift

We are seeking a Pharmacy Technician Access Services Representative to provide insurance benefit validation and obtain authorizations for home and ambulatory infusion therapy. The successful candidate will be responsible for processing all new referrals for Providence Infusion and Pharmacy Services Home and Infusion Suite services. This work includes obtaining the order and other required documentation, conferencing with the referral source, the Pharmacist, Infusion Nurse Coordinator and other key stakeholders; and verifying insurance eligibility and benefits; cost of medication, obtaining pre-authorizations and re-authorizations and assisting patients with copay and financial assistance. This position is also responsible for monthly re-verification of insurance eligibility of active patients on service. The admission team member works closely with the Pharmacy and Nursing team regarding all therapy changes and additions keeping patients' profile updated and retrieving new authorizations. The access services team completes financial cost disclosure and other required documents for each ordered therapy and discuss patient's financial obligation before start of care.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Home Services Oregon and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• Upon hire: Oregon Pharmacy Technician License OR Oregon Certified Pharmacy Technician.
• 2 years experience with insurance verification, medical claims processing, insurance member enrollment or customer service.
• 2 years experience as a pharmacy technician in a specialty setting (e.g. Long Term Care, Infusion or Specialty Pharmacy), or
• 3 years pharmacy technician experience in an outpatient pharmacy setting.
• 2 years experience with computers in data entry.

Preferred Qualifications

• Experience using electronic medical records software.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About The Team

Providence Home and Community Care (HCC) is a service line within Providence with over 8,000 caregivers and 2,000 volunteers serving nearly 200,000 people a year, in their homes, in clinics and in a variety of congregate living ministries across our seven-state footprint.

HCC provides a full range of services and support for people of all ages, especially those facing chronic or life-limiting illnesses. Our core competencies include restorative care, longitudinal care and care through the end of life. Our service lines include assisted living/skilled nursing/rehabilitation, home health, home infusion/pharmacy services, home medical equipment, hospice and palliative care, Program of All-Inclusive Care for the Elderly (PACE), personal home services/private duty care and supportive housing.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.