Pharmacy Technician II, MGB Controlled Substance Auditor

Mass General Brigham; Boston (MA); On-site; USD 31,000 - 41,000; Full time

Job summary

Mass General Brigham is seeking a Certified Pharmacy Technician to perform controlled substance auditing and compliance support at onsite locations. The role involves monitoring transactions, analyzing data, and compiling case summaries for pharmacist review. Strong attention to detail and adherence to HIPAA are essential.

The position emphasizes regulatory compliance, accurate record-keeping, and collaboration with the pharmacy team to strengthen stewardship of controlled substances.

Qualifications

• High School Diploma or Equivalent required.
• Pharmacy Technician State License required.
• PTCB Certification (CPhT) required.
• 0–1 year of pharmacy technician experience.

Responsibilities

• Audit controlled substance transactions across multiple systems.
• Identify discrepancies and escalate risks to pharmacists.
• Prepare case summaries and maintain audit documentation.
• Support regulatory compliance and surveillance activities.

Skills

Attention to detail

Medical data analysis

Regulatory compliance

Multi-tasking

Discretion with PHI

Analytical calculations

Reading and following instructions

Education

High School Diploma or Equivalent

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The MGB Controlled Substance Auditor Certified Pharmacy Technician supports the diversion prevention and controlled substance compliance programs across one or more MGB locations through detailed operational auditing, data analysis, and reconciliation activities. This role is responsible for monitoring controlled substance transactions across multiple systems, identifying discrepancies, variances, and unusual patterns, and maintaining accurate audit documentation and records in alignment with regulatory requirements. The technician serves as a critical partner in surveillance and investigation processes by compiling data, preparing case summaries, and escalating potential risks to the pharmacist for clinical review and decision-making. Through disciplined monitoring, thorough documentation, and reliable reporting, this role strengthens oversight, supports regulatory compliance, and contributes to a high-reliability approach to controlled substance stewardship and risk detection.

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Pharmacy Technician [State License] required

Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) required

Experience

Pharmacy technician 0-1 year required

Knowledge, Skills and Abilities

• Ability to read, interpret, and follow verbal and written instructions, including department policies and procedures
• Understand HIPAA privacy rules and will use discretion handling patient related information
• Ability to adhere to safety requirements for handling non-hazardous and hazardous medications in accordance with organizational policies and regulatory requirements
• Proficient with math calculations associated with assigned responsibilities
• Ability to distinguish routine functions from those requiring a pharmacist's professional judgment
• Ability to work with sustained attention and care on routine, repetitive tasks
• Knowledge and ability to handle controlled substances in accordance with state regulations
• Multi task and prioritize tasks under time constraints. Organize and maintain efficient work areas
• Command of area-specific technology, including, but not limited to , robotics, automation, software, equipment, and information systems

Additional Job Details (if applicable)

Remote Type: Onsite

Work Location: 75 Francis Street

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Rotating (United States of America)

Pay Range: $22.84 - $29.79/Hourly

Grade: 4

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.