Pharmacy Technician II, MGB Controlled Substance Auditor

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 31,000 - 41,000; Full time

Job summary

Brigham and Women's Hospital, Inc. is seeking a Certified Pharmacy Technician to support diversion prevention and controlled substance compliance programs across Mass General Brigham locations.

You will perform detailed operational auditing, data analysis, and reconciliation to monitor transactions and identify discrepancies. This role requires state licensure as a Pharmacy Technician, PTCB certification, and prior experience.

Qualifications

• High School Diploma or equivalent required.
• State license as Pharmacy Technician required; PTCB certification preferred.

Responsibilities

• Audit controlled substance transactions across multiple systems.
• Identify discrepancies, variances and unusual patterns; maintain accurate audit records.
• Prepare case summaries and escalate potential risks to the pharmacist for review.

Skills

Attention to detail

Data analysis

Reading instructions

Math calculations

Multitasking

Knowledge of controlled substances

Teamwork

Technology proficiency

Education

High school diploma or equivalent

Tools

Pharmacy software

Robotics

Automation systems

Job description

Site

The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The MGB Controlled Substance Auditor Certified Pharmacy Technician supports the diversion prevention and controlled substance compliance programs across one or more MGB locations through detailed operational auditing, data analysis, and reconciliation activities. This role is responsible for monitoring controlled substance transactions across multiple systems, identifying discrepancies, variances, and unusual patterns, and maintaining accurate audit documentation and records in alignment with regulatory requirements. The technician serves as a critical partner in surveillance and investigation processes by compiling data, preparing case summaries, and escalating potential risks to the pharmacist for clinical review and decision-making. Through disciplined monitoring, thorough documentation, and reliable reporting, this role strengthens oversight, supports regulatory compliance, and contributes to a high-reliability approach to controlled substance stewardship and risk detection.

Education

High School Diploma or Equivalent requiredCan this role accept experience in lieu of a degree? No

Licenses and Credentials

• Pharmacy Technician [State License] required
• Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) required

Experience

• Pharmacy technician 0-1 year required

Knowledge, Skills and Abilities

• Ability to read, interpret, and follow verbal and written instructions, including department policies and procedures
• Understand HIPAA privacy rules and will use discretion handling patient related information
• Ability to adhere to safety requirements for handling non-hazardous and hazardous medications in accordance with organizational policies and regulatory requirements
• Proficient with math calculations associated with assigned responsibilities
• Ability to distinguish routine functions from those requiring a pharmacist's professional judgment
• Ability to work with sustained attention and care on routine, repetitive tasks
• Knowledge and ability to handle controlled substances in accordance with state regulations
• Multi task and prioritize tasks under time constraints. Organize and maintain efficient work areas
• Command of area-specific technology, including, but not limited to , robotics, automation, software, equipment, and information systems

Additional Job Details (if applicable)

• Remote Type Onsite
• Work Location 75 Francis Street
• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Rotating (United States of America)
• Pay Range $22.84 - $29.79/Hourly Grade 4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

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The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.