Pharmacy Technician II Certified Specialty Pharmacy

CommonSpirit Health; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

CommonSpirit Health is seeking a Pharmacy Technician II to support specialty pharmacy operations, including complex order entry, high-value billing, and patient-focused services under pharmacist supervision.

You will handle insurance adjudication, prior authorizations, and assist with access programs while ensuring compliant, safe handling of temperature-sensitive and hazardous medications.

Qualifications

• Certified Pharmacy Technician (CPhT) in good standing.
• Strong understanding of specialty pharmacy workflow including high-dollar billing and prior authorization.
• Adherence to state and federal pharmacy laws, HIPAA, and accreditation standards.

Responsibilities

• Interpret and enter complex orders; manage high-dollar billing.
• Navigate financial assistance programs to ensure medication access.
• Oversee shipping logistics for temperature-sensitive and hazardous medications.
• Maintain accurate, confidential patient records and report quality improvements.

Skills

Pharmacy calculations

Sterile compounding

Non-sterile compounding

Hazardous medications handling

High-dollar billing

Insurance adjudication

Prior authorization

Communication skills

Multitasking

Inventory management

Education

Certified Pharmacy Technician (CPhT)

High School Diploma or GED

Job description

Job Summary and Responsibilities

Join the CommonSpirit Health Specialty Pharmacy team as a Pharmacy Technician II, where your skills will directly impact the lives of patients managing complex, life-threatening conditions. In this specialized role, you will go beyond traditional pharmacy tasks to provide the high-touch care required for patients undergoing therapies for transplant, HIV, multiple sclerosis, and cancer. Working under the supervision of a licensed pharmacist, you will ensure our patients remain adherent to their complex medication regimens, ultimately reducing healthcare costs and hospital readmission rates while operating within a highly regulated, accreditation-focused environment.

Every day, you will be the backbone of our specialty operations, handling the intricate workflow of prescription processing, insurance adjudication, and clinical support. Your responsibilities include interpreting and entering complex orders, managing high-dollar billing across commercial and government plans, and navigating financial assistance programs to ensure medication access. You will also oversee precise shipping logistics for temperature-sensitive and hazardous medications, ensuring every patient receives their therapy safely and on time. Your commitment to detail—from pharmaceutical calculations to meticulous error reporting—ensures that our pharmacy maintains the highest standard of patient safety and compliance.

Beyond the bench, you will serve as a critical communication link between our dispensing teams, clinical pharmacists, and the patients we serve. You will engage in proactive outbound adherence check-ups, resolve complex insurance discrepancies, and assist with prior authorizations to remove barriers to care. As a key contributor to our operational success, you will actively participate in process improvement initiatives, help maintain inventory integrity, and ensure our workflows meet all state, federal, and accreditation standards. If you are a certified technician looking to elevate your career in a dynamic, patient-centered specialty environment, we invite you to grow your expertise with CommonSpirit Health.

To be successful in this role, you will:

• Certification:Maintain current Pharmacy Technician certification (CPhT) in good standing.
• Specialty Expertise:Demonstrate a strong understanding of specialty pharmacy workflow, including high-dollar billing, insurance adjudication, and prior authorization processes.
• Regulatory Compliance:Adhere strictly to state and federal pharmacy laws, HIPAA regulations, and accreditation standards (e.g., URAC, ACHC).
• Clinical Proficiency:Exhibit advanced skills in pharmaceutical calculations, sterile and non-sterile compounding, and the safe handling of hazardous/refrigerated medications.
• Communication Skills:Provide exceptional customer service when triaging inbound patient calls and conducting outbound therapy/adherence follow-ups.
• Operational Agility:Possess the ability to multitask in a fast-paced environment while documenting quality improvements and maintaining accurate, confidential patient records.

Job Requirements

Required

• High School Graduate,High School GED,Metropolitan Test or equivalent
• One (1) year retail or specialty pharmacy technician experience
• Certified Pharmacy Technician
• Certified Pharmacy Tech ECPT or Certified Pharmacy Tech PTCB

Preferred

• 3+ years retail or specialty pharmacy technician experience.

Where You'll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.