Pharmacy Technician I - Retail

Fairview Health Services; North Branch (MN); On-site; USD 69,658,000 - 100,606,000; Full time

Job summary

Fairview Health Services’ North Branch clinic seeks a pharmacy technician to assist the Pharmacist‑In‑Charge with prescription processing, insurance verification, and exceptional customer service. You will help prepare and dispense medications, enter data, manage stock, and support daily pharmacy operations in a community setting.

The role involves day/evening shifts, 64 hours bi-weekly, and one weekend per month, with emphasis on accuracy, patient safety, and teamwork to ensure quality care for

Qualifications

• Active Minnesota Board of Pharmacy technician registration.
• Graduate of an approved pharmacy technician program.
• 1 year retail and/or pharmacy experience.

Responsibilities

• Receive prescriptions from patients and gather information per policy; assist in preparation and dispensing of medications and supplies.
• Verify insurance and resolve issues; address third party questions including prior authorizations and dose changes.
• Process new and refill prescriptions in the computer system; enter refills and complex prescriptions.
• Demonstrate knowledge of the computer system and utilize reporting systems as needed.
• Complete special orders to meet customer needs.
• Respond to customer questions professionally and maintain customer focus.
• Handle cash register transactions quickly and accurately.
• Perform administrative duties as assigned by the manager.
• Assist in scheduling, inventory control, and training of staff as directed.
• Prepare drug therapy under pharmacist supervision, in compliance with regulations.
• Deliver medications and supplies to patient care areas as appropriate.
• Maintain a clean and well-stocked pharmacy; ensure POS shelf labels exist.
• Maintain inventory and process recalls/returns as needed.
• Record invoices and manage inventory in assigned areas.

Skills

Active registration

Education

Pharmacy technician program

Job description

Job Overview

Location: Fairview Clinics North Branch, North Branch MN

Hours: 64 hours bi-weekly

Schedule: day/evening, one weekend per month

Assist the Site Manager/Pharmacist‑In‑Charge with tasks in the pharmacy. Respond to and resolve insurance questions, process prescriptions, and address issues quickly and accurately. Provide and promote exceptional customer service, assist in preparing and dispensing medications and supplies, enter new and refill prescriptions in the computer system, work with physician offices to obtain refill requests, handle cash register transactions, receive patient prescriptions, unpack/verify stock‑to‑invoices and help maintain the pharmacy in proper order

Responsibilities

• Receive prescriptions from patients and gather appropriate information per department policy. Assist in the preparation and dispensing of medications and supplies as assigned, including counting, pouring, and labeling prescriptions.
• Verify insurance and resolve issues in a manner that will serve the customer’s needs. Address third party prescription questions, which may include prior authorizations, vacation supplies, dose changes, price check and drug utilization review.
• Process new and refill prescriptions in the computer system quickly and accurately; including entering refill authorization requests and entering and calculating complex prescriptions such as compounds and injectables.
• Demonstrate comprehensive knowledge of the computer system. Utilize the reporting system as necessary. Process manual prescriptions including EZ‑DME, breast pumps and Worker’s Compensation, in an efficient and accurate manner.
• Complete special orders to meet customers’ needs.
• Respond to internal and external customer questions and concerns in a professional and customer‑focused manner.
• Handle cash register transactions quickly and accurately.
• Perform administrative duties as assigned by the manager.
• Duties may include scheduling, maintaining pharmacy software and automation systems, bookkeeping activities, onsite training of staff and acting as a primary resource for problem solving.
• Perform under the direction of the Pharmacist to assist with identifying and resolving patient specific medication related issues in the patient’s best interest.
• Assist in onboarding and training of new and current staff on areas of expertise including computer/software, insurance plans and problems that may occur, customer service, and other processes.
• Under the direction of the pharmacist, prepare drug therapy for patients in an accurate and timely fashion in accordance with all legal requirements, regulatory agencies, and Fairview Policy.
• Deliver medications, supplies and equipment to patient care areas and other clinical areas as appropriate.
• Assist in the maintenance of pharmacy to reflect a clean and well‑stocked condition daily
• Ensure each product has a POS shelf label
• Assist in inventory control functions
• Record invoices in department inventory control/invoice records
• Maintain stock of inventory in assigned areas
• Receive, unpack, and check incoming stock against invoices and place into inventory
• Process recalls and returns when necessary
• Help in the maintenance of pharmacy billing records

Required Qualifications

• Active technician registration with the Minnesota Board of Pharmacy

Preferred Qualifications

• Graduate of an approved pharmacy technician program
• 1 year retail and/or pharmacy experience

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short‑term and long‑term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign‑on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

$24.31- $35.11 Hourly

Thank you for your interest in our organization and we look forward to your application and learning more about your experience.