Pharmacy Technician I - Retail

Fairview Health Services; Hugo (MN); On-site; USD 33,000 - 48,000; Full time

Job summary

Fairview Health Services in Hugo, Minnesota is seeking a Pharmacy Technician to assist the Site Manager/Pharmacist‑In‑Charge with daily pharmacy operations. You will respond to insurance inquiries, process prescriptions, enter refills, and help maintain accurate stock and billing records.

The role emphasizes customer service and accurate, timely medication dispensing in a busy clinic setting. Responsibilities include verifying insurance, processing prescriptions in the computer system, handling

Qualifications

• Active technician registration with the Minnesota Board of Pharmacy.
• Graduate of an approved pharmacy technician program.
• 1 year retail and/or pharmacy experience preferred.

Responsibilities

• Receive prescriptions from patients and gather information as per policy.
• Assist in preparation and dispensing of medications and supplies.
• Verify insurance and resolve issues to serve the customer’s needs.
• Process new and refill prescriptions in the computer system accurately.
• Handle recalls, returns, and maintain inventory records.
• Respond to customer questions professionally and manage cash register tasks.
• Support training and onboarding of staff as directed by the Pharmacist.

Skills

Customer service

Attention to detail

Communication skills

Education

Minnesota Board of Pharmacy registration

Graduate of an approved pharmacy technician program

Tools

Pharmacy software

Inventory management systems

Job description

Location

Fairview Clinics Hugo, Hugo MN

Hours

48 hours bi-weekly

Schedule

day/evening

The Pharmacy Technician will assist the Site Manager/Pharmacist-In-Charge with tasks in the pharmacy. Respond to and resolve insurance questions, process prescriptions, and address issues quickly and accurately. Provide and promote exceptional customer service, assist in preparing and dispensing medications and supplies, enter new and refill prescriptions in the computer system, work with physician offices to obtain refill requests, handle cash register transactions, receive patient prescriptions, unpack/verify stock-to-invoices and help maintain the pharmacy in proper order.

Responsibilities

• Receive prescriptions from patients and gather appropriate information per department policy. Assist in the preparation and dispensing of medications and supplies as assigned, including counting, pouring, and labeling prescriptions.
• Verify insurance and resolve issues in a manner that will serve the customer’s needs. Address third party prescription questions, which may include prior authorizations, vacation supplies, dose changes, price check and drug utilization review.
• Process new and refill prescriptions in the computer system quickly and accurately; including entering refill authorization requests and entering and calculating complex prescriptions such as compounds and injectables.
• Demonstrate comprehensive knowledge of the computer system. Utilize the reporting system as necessary. Process manual prescriptions including EZ-DME, breast pumps and Worker’s Compensation, in an efficient and accurate manner.
• Complete special orders to meet customers’ needs.
• Respond to internal and external customer questions and concerns in a professional and customer-focused manner.
• Handle cash register transactions quickly and accurately.
• Perform administrative duties as assigned by the manager.
• Duties may include scheduling, maintaining pharmacy software and automation systems, bookkeeping activities, onsite training of staff and acting as a primary resource for problem solving.
• Perform under the direction of the Pharmacist to assist with identifying and resolving patient specific medication related issues in the patient’s best interest.
• Assist in onboarding and training of new and current staff on areas of expertise including computer/software, insurance plans and problems that may occur, customer service, and other processes.
• Under the direction of the pharmacist, prepare drug therapy for patients in an accurate and timely fashion in accordance with all legal requirements, regulatory agencies, and Fairview Policy.
• Deliver medications, supplies and equipment to patient care areas and other clinical areas as appropriate.
• Assist in the maintenance of pharmacy to reflect a clean and well-stocked condition daily
• Ensure each product has a POS shelf label
• Assist in inventory control functions
• Record invoices in department inventory control/invoice records
• Maintain stock of inventory in assigned areas
• Receive, unpack, and check incoming stock against invoices and place into inventory
• Process recalls and returns when necessary
• Help in the maintenance of pharmacy billing records

Required Qualifications

• Active technician registration with the Minnesota Board of Pharmacy

Preferred Qualifications

• Graduate of an approved pharmacy technician program
• 1 year retail and/or pharmacy experience

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

$24.31- $35.11 Hourly