Pharmacy Technician I: Prescriptions & Customer Care

Hannaford; City of Troy (NY); On-site; USD 22,000 - 29,000; Full time

Job summary

Hannaford Supermarkets in Troy, NY is seeking a Pharmacy Associate to greet customers, assist pharmacists with prescriptions, and maintain inventory and records. You will help prepare prescriptions, file forms, process insurance claims, and ensure accurate, timely service while upholding company policies and standards.

The role requires strong communication, attention to detail, and the ability to work as part of a team in a fast-paced setting.

Qualifications

• Background check and drug testing required.
• Excellent communication and customer service skills.
• Strong keyboard skills; ability to learn new software applications.
• Basic mathematics skills.
• Effective time management and sense of urgency.
• Ability to multitask in a stressful environment.
• Effective interpersonal skills and ability to work in a team.
• Willingness to learn multiple tasks and technical requirements.
• Good problem-solving abilities, attention to detail.
• High integrity and professionalism.

Responsibilities

• Greet customers and provide prompt, courteous service.
• Assist pharmacists by counting, labeling, and pricing prescriptions.
• Ensure customers receive all prescriptions and file written prescriptions.
• Prepare and complete manual insurance claim forms.
• Maintain organized filing for invoices and reports.
• Assist in inventory management and stocking of pharmacy supplies.
• Help customers locate over-the-counter items and operate the pharmacy system.
• Maintain compliance with company policies and standard practice manual.

Skills

Excellent communication

Customer service

Keyboard skills

Mathematics

Time management

Multitasking

Interpersonal skills

Learning multiple tasks

Problem solving

Integrity and confidentiality

Job description

Hannaford Supermarkets in Troy, NY is seeking a Pharmacy Associate to greet customers, assist pharmacists with prescriptions, and maintain inventory and records. You will help prepare prescriptions, file forms, process insurance claims, and ensure accurate, timely service while upholding company policies and standards.

The role requires strong communication, attention to detail, and the ability to work as part of a team in a fast-paced setting.