Pharmacy Tech I: Prescription Support & Customer Care

Hannaford Supermarkets; Biddeford (ME); On-site; USD 22,000 - 29,000; Full time

Job summary

Hannaford Supermarkets seeks a Pharmacy Support Associate to assist pharmacists with prescription processing, labeling, and inventory management. You will greet customers, answer questions, and help locate OTC items while upholding strict privacy and safety standards.

This role requires strong communication, math, and multitasking abilities, with a focus on accuracy and customer service. Join a team that values integrity, professionalism, and a clean, well-run pharmacy department.

Qualifications

• Criminal background check and drug testing required.
• Excellent communication and customer service skills.
• Strong keyboard skills and ability to learn new software.
• Basic mathematic skills.
• Effective time management and sense of urgency.
• Ability to multi-task in a stressful environment.
• Interpersonal skills and ability to work in a team.
• Willingness to learn multiple tasks and technical requirements.
• Good problem-solving abilities and attention to detail.
• High integrity, professionalism, and confidentiality.

Responsibilities

• Greet customers and provide prompt, courteous service.
• Assist pharmacists with prescriptions, labeling, and pricing.
• Ensure customers receive all prescriptions.
• Maintain organized filing system for invoices and claims.
• Prepare and complete manual insurance claim forms.
• Stock and inventory control for the pharmacy.
• Assist customers in locating items and maintaining department appearance.
• Operate the pharmacy register and process transactions.
• Follow Pharmacy Standard Practice Manual and company policies.

Skills

Communication skills

Customer service

Keyboard skills

Math skills

Time management

Multi-tasking

Interpersonal skills

Learning ability

Problem solving

Integrity & confidentiality

Tools

Pharmacy software

Cash register

Telephony system

Job description

Hannaford Supermarkets seeks a Pharmacy Support Associate to assist pharmacists with prescription processing, labeling, and inventory management. You will greet customers, answer questions, and help locate OTC items while upholding strict privacy and safety standards.

This role requires strong communication, math, and multitasking abilities, with a focus on accuracy and customer service. Join a team that values integrity, professionalism, and a clean, well-run pharmacy department.