Pharmacy Technician (Bilingual in English/Spanish Highly Preferred)

US Lawns; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401K Retirement Plan with match

Paid Time Off

Holiday Pay

Employee Assistance Program

Job summary

Charlotte Community Health Clinic, Inc. in Charlotte, NC is seeking a Pharmacy Technician to support pharmacists, process prescriptions, and maintain patient profiles in a fast-paced healthcare setting.

The role requires a valid NC Pharmacy Technician license, 3+ years of experience, and a current BLS certification within 90 days. Bilingual English/Spanish is highly preferred, with a strong emphasis on HIPAA and patient confidentiality.

Qualifications

• Valid Pharmacy Technician license in North Carolina.
• 3+ years of pharmacy technician experience.
• Current BLS certification required within first 90 days.
• Bilingual in English and Spanish is highly preferred.

Responsibilities

• Receive written prescription or refill requests and verify information.
• Enter prescription information into the computer.
• Create and update patient profiles as needed.
• Answers phone calls to answer questions and intake requests.
• Assist patients with locating OTC medications and refer to Pharmacist for complex questions.
• Assist in ordering, labeling, and stocking medications and supplies.
• Operate cash register to collect payments.
• Receive and unpack supply orders.
• Restock prescriptions when applicable.
• Assist with third-party rejections.
• Pull expired stock from shelves.
• Maintain neat, organized work area.
• Handle customer complaints and escalate as needed.
• Maintain confidentiality and follow HIPAA/legal guidelines.
• Perform other related duties as assigned.

Skills

Time management

Attention to detail

Confidentiality/HIPAA

Customer service

Interpersonal skills

Ability to work in fast-paced env

Job description

Job Description

Title: Pharmacy Technician

Department: Pharmacy

Classification: Full-Time/Non-Exempt

Reports To: Pharmacist

Direct Reports:None

The Pharmacy Technician prepares medications under the direct supervision of the Pharmacist. This position mixes, counts, measures, labels, and records dosages of medications according to prescriptions.

CCHC Core Requirements

1. Patient Centered Customer Service – Whether directly or indirectly, we work to support the delivery of an excellent patient experience to everyone served by the organization.
2. Caring and Compassion – We provide empathic comfort to those in distress and share kindness in all interpersonal interactions.
3. Respectful Communication – We communicate openly, honestly and without judgment while honoring each individual’s uniqueness and assuming the best of those with whom we interact.
4. Teamwork – We are members of a diverse interdisciplinary team working together to meet a common goal.
5. Accountability – We accept our individual and team responsibilities, and we meet our commitments. We take responsibility for our performance and actions.
6. Customer Safety – We recognize and correct potential hazards to protect our customers and ourselves.

Key Responsibilities

• Receive written prescription or refill requests and verify that information is complete and accurate.
• Enter prescription information into the computer.
• Create and update patient profiles as needed and within scope.
• Answers phone calls to answer questions and intake requests.
• Assist patients with locating over the counter (OTC) medications and refer them to Pharmacist for more complex questions around medications.
• Assist in ordering, labeling, and keeping stock of medications, medical supplies, etc.
• Operates cash register to take patient payments.
• Receive supply orders and unpack into necessary areas.
• Restock prescriptions when applicable.
• Assist with third-party rejections.
• Pull expired stock from shelves.
• Keep work area neat organized.
• Handle customer complaints and elevate as needed.
• Maintain the highest level of confidentiality and follow all HIPAA/legal guidelines.
• Performs other related duties as assigned.

Minimum Qualifications

• A valid Pharmacy Technician license in the state of North Carolina.
• 3+ years of pharmacy technician experience.
• Current BLS certification (required within first 90-days of employment).
• Bilingual in English and Spanish is highly preferred*.

Other Skills, Knowledge, and Abilities

• Strong time management skills
• High attention to detail.
• Ability to uphold the highest level of confidentiality and follow HIPAA requirements.
• Strong customer service and interpersonal skills.
• Ability to excel in a fast-paced environment.
• Knowledge of FDA health and safety regulations.

Physical Demands and Work Environment

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job.All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

The physical demands associated with this position include but are not limited to: frequent lifting, bending, climbing, stooping, and pulling; frequent repetitive motions; continuous standing and walking; repetitive movement of hands and fingers (typing and/or writing); lifting of greater than 50 pounds.

The noise level in the work environment is low, consistent with that of a typical office.

Charlotte Community Health Clinic, Inc. is an Equal Opportunity Employer. We do not discriminate in any aspect of employment with regard to age, race, sex, national origin, disability, color, marital status, veteran’s status, or religion.

Company Description

Started in 2000 by a group of committed volunteers, Charlotte Community Health Clinic is a Federally Qualified Health Center (FQHC) that offers high-quality medical, dental, and behavioral health services for childrenand adults.

Although we serve all populations, as a FQHC, we have a special purpose of serving the underserved. We work towards a healthy community where all individuals, regardless of ability to pay, have access to affordable, quality, and comprehensive health care. We accept most major health insurance plans, as well as Medicaid and Medicare. For patients without health insurance, we offer a discount program based on income and family size.

Our organization is growing! We are thrilled about the expansion of care that our growth allows us to provide. Our goal is to recruit, develop, and retain a team that not only meets the minimum job qualifications, but shares our passion for serving those who need it most.

For more information about us, use the link below:

https://charlottecommunityhealth.org/en/

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short Term & Long Term Disability
• Life Insurance
• 401K Retirement Plan w/ discretionary match
• Paid Time Off (PTO)
• Holiday Pay
• Employee Assistance Program (EAP)

EO Employer

Charlotte Community Health Clinic, Inc. is an Equal Opportunity Employer. We do not discriminate in any aspect of employment with regard to age, race, sex, national origin, disability, color, marital status, veteran’s status, or religion.