Pharmacy Technician Apprentice (Non-Certified) – Earn While You Learn

Hy-Vee; Town of Warrensburg (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

Hy-Vee is seeking a Pharmacy Technician, Non-Certified, to support pharmacists with prescription processing, insurance billing, inventory, and customer service. This entry-level role offers hands-on experience toward national certification and a pathway to grow in a retail pharmacy environment.

You will engage with customers, help verify patient information, and assist in dispensing under pharmacist supervision while upholding Hy-Vee standards and HIPAA guidelines.

Qualifications

• Apply logical and scientific thinking to problems.
• Perform arithmetic, algebraic and geometric calculations accurately.
• Compose original correspondence, follow technical manuals, evaluate technical data.
• Counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
• Maintain discretion and integrity when handling confidential patient information.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and learning their names.
• Handle customer inquiries that do not require a pharmacist's expertise and judgment.
• Accept new written prescription orders and telephoned refill requests under supervision.
• Contact doctors' offices to take or request refills as needed.
• Gather and maintain accurate patient information to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare labels and prescriptions for mailing.
• Submit insurance claims and assist with third‑party billing and troubleshooting.
• File prescriptions after dispensing and report medication errors.
• Stock pharmacy supplies and log invoices.
• Perform cash transactions accurately.
• Administer vaccines where permitted by law with required certification.
• Maintain cleanliness of the pharmacy and dispensing area.
• Protect patient privacy per HIPAA and comply with laws.

Skills

Logic and problem solving

Arithmetic calculations

Professional correspondence

Customer counseling

Discretion and integrity

Education

High school diploma or equivalent

Working toward national technician certification

Pharmacy clerk experience preferred

Vaccination certification if applicable

Job description

Hy-Vee is seeking a Pharmacy Technician, Non-Certified, to support pharmacists with prescription processing, insurance billing, inventory, and customer service. This entry-level role offers hands-on experience toward national certification and a pathway to grow in a retail pharmacy environment.

You will engage with customers, help verify patient information, and assist in dispensing under pharmacist supervision while upholding Hy-Vee standards and HIPAA guidelines.