Pharmacy Technician

Apex Systems; Scottsdale (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading IT staffing firm in Arizona seeks a Pharmacy Technician for a fast-paced call center environment. The role involves serving as the initial contact for customer care, handling inquiries related to medications, and ensuring timely responses to service requests. Candidates must have a high school diploma or GED, state and national pharmacy technician certification, and at least three months of relevant experience. Strong problem-solving and customer service skills are essential for success in this role.

Qualifications

• Minimum of 3 months as a Pharmacy Technician required.
• State & National Pharmacy Technician Certification is required.
• Ability to work under strict turn-around-times.

Responsibilities

• Serve as the initial point of contact for Customer Care.
• Handle customer service concerns and requests via different communication methods.
• Keep detailed records of all interactions with participants and prescribers.

Skills

Customer service skills

Problem solving

Attention to detail

Education

High School Diploma or GED

Job description

Apex Systems LLC, a division of On Assignment, is an IT staffing and services firm specializing in providing IT professionals for contract, contract-to-hire, and direct placements. Apex also offers recruitment solutions for other select professional skills and workforce needs

Job Description

This position is in a fast-paced CALL CENTER work environment.

Position Summary:

Serves as the initial point of contact for Customer Care and plan participants before the required pharmacist involvement for general questions that are clinical in nature, including over the counter and prescription medications.

Works with participants, prescribers and/or internal personnel relative to customer service concerns, requests and/or placing orders via telephone, email and fax. Assembles comprehensive detail of events, identifies gaps in service and processes. Responsible for answering request in a timely manner as wells as proper detailed keeping of all records regarding any participant/prescriber interaction. Ability to work in a fast paced call center work environment, problem solving and troubleshooting skills. Ability to work under strict turn-around-times.

Qualifications

Minimum of 3 months as a Pharmacy Technician

High School Diploma or GED Required

State & National Pharmacy Technician Certification is REQUIRED.

Additional Information

Apply Now! Call me at 469-729-5756

All your information will be kept confidential according to EEO guidelines.