Pharmacy Technician

CVS Health; Greenland (NH); On-site; USD 22,730 - 34,440; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Pharmacy Technician to support pharmacy teams in delivering patient care. This role involves following pharmacy workflows, assisting patients, and ensuring compliance with pharmacy regulations. Applicants should be detail-oriented and have a customer service mindset.

The position offers flexibility with scheduling and includes opportunities for training in immunizations. The typical pay range is $16.50 to $25.00 per hour, and a comprehensive benefits package is included for full-time employees.

Qualifications

• Must comply with state board of pharmacy requirements.
• Regular and predictable attendance, including nights and weekends.
• 1–3 years previous experience as a Pharmacy Technician preferred.

Responsibilities

• Follow pharmacy workflow procedures for prescription fulfillment.
• Contribute to positive patient experiences by showing empathy.
• Complete additional licensure and training requirements for Immunizer status.

Skills

Customer Service

Attention to Detail

Communication Skills

Mathematical Reasoning

Education

High school diploma or equivalent

Job description

Job Purpose and Summary

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our retail locations, the Pharmacy Technician (Technician) plays a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.

Key Responsibilities

• Live our purpose by following all company SOPs at each workstation to help pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at each pharmacy workstation (production, pick‑up, drive‑thru, drop‑off) for safe and accurate prescription fulfillment.
• Contribute to positive patient experiences by showing empathy and genuine care: create heartfelt moments while serving patients at pick‑up, drive‑thru and over the phone; offer immunizations and other services at the register and over the phone; solve or elevate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership: accurately put away medication deliveries, cycle counts, returns‑to‑stocks and waiting‑bin inventories.
• Contribute to a high‑performing team, embrace a growth mindset and be receptive to feedback; actively seek opportunities to expand clinical and technical knowledge needed to better assist patients.
• Remain flexible for both scheduling and business needs, voluntarily traveling to stores in the market to work shifts as needed by the business.
• Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles; comply with CVS policies and procedures to ensure patient safety, controlled substance dispensing and record‑keeping, and protect patient privacy and security.
• Deliver additional patient health‑care services (immunizations, point‑of‑care testing, and voluntarily staffing offsite clinics) where allowable by law and supported by required training and certification.

Immunization Responsibilities

• Complete additional licensure and training requirements in compliance with state Board of Pharmacy regulations to obtain Technician Immunizer status.
• Educate patients about the importance of vaccines and refer patients to the pharmacist‑on‑duty for vaccination questions.
• Monitor for, respond to, and report adverse reactions per public health requirements.
• Review and collect patient information; track and document for each applicable patient.
• Monitor and manage vaccine supplies.

Required Qualifications

• Must comply with state board of pharmacy requirements or laws governing the practice of pharmacy, including age, education, licensure and certification: if no minimum age requirement, must be at least 16 years of age; if no minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or equivalent program.
• State‑level licensure and national certification requirements vary by state. Learn more.

Essential Functions

• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Attention and Focus: ability to concentrate on a task, pivot quickly from one task to another, confirm prescription information and label accuracy to ensure patient safety.
• Customer Service and Team Orientation: actively look for ways to help people in a friendly manner; notice and understand patients’ reactions and respond appropriately.
• Communication Skills: use and understand verbal and written communication to interact with patients and colleagues; utilize active listening by giving full attention to what others say and asking questions as appropriate.
• Mathematical Reasoning: use math to solve problems such as determining the total number of tablets to dispense and the day’s supply.
• Problem Resolution: identify challenging patient or colleague interactions and choose the best course of action when faced with multiple options.
• Physical Demands: be mobile and remain upright for extended periods; lift, scan, bag items, reach overhead, move fingers repetitively, extend hand(s) and arm(s) to place, move or lift items; close visual acuity to perform activities such as transcribing or viewing a computer terminal; lift up to 20 lbs.
• Any additional tasks as directed by Supervisor or Manager.

Preferred Qualifications

• 1–3 years previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market in other locations to meet business needs.

Pay Range

The typical pay range for this role is $16.50 – $25.00 per hour. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage; paid time off; retirement savings options; wellness programs; and other resources based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.