Pharmacy Technician

CVS Health; Davidson (NC); On-site; USD 22,730 - 34,440; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Job summary

The Hispanic Alliance for Career Enhancement is recruiting a part-time Pharmacy Technician at CVS Health in Davidson, NC. In this role, you will play an essential role in supporting the pharmacy team by ensuring accurate prescription fulfillment and providing excellent patient service.

The role requires compliance with state pharmacy regulations, participation in training, and a commitment to patient safety. Candidates with previous pharmacy experience are encouraged to apply. This position offers flexible hours and a competitive pay range of $16.50 - $25.00 per hour.

Qualifications

• Must comply with state board of pharmacy requirements.
• Ability to complete required training in designated timeframe.
• 1-3 years experience as a Pharmacy Technician preferred.

Responsibilities

• Follow SOPs for safe and accurate prescription fulfillment.
• Contribute to positive patient experiences and team performance.
• Understand and comply with federal, state, and local laws.

Skills

Customer service

Attention to detail

Communication

Problem resolution

Education

State-level licensure or certification

Job description

Job Purpose and Summary

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system— and their personal health care—by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.

As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. They assist the pharmacy team to ensure that pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.

Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.

Responsibilities

• Live our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick‑up, drive‑thru, and drop‑off) for safe and accurate prescription fulfillment.
• Contribute to positive patient experiences by showing empathy and genuine care: create heartfelt and personalized moments while serving patients at pick‑up, drive‑thru, and over the phone; keep patients healthy by offering immunizations and other services at the register and over the phone; and demonstrate compassionate care by solving or escalating patient problems.
• Complete basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries, completing cycle counts, returns‑to‑stocks, waiting bin inventories, etc.
• Contribute to a high‑performing team, embrace a growth mindset, and be receptive to feedback; actively seek opportunities to expand clinical and technical knowledge needed to better assist patients.
• Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily travel to stores in the market to work shifts as needed by the business.
• Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and record‑keeping, and protect patient privacy and security.
• Deliver additional patient health care services (e.g., immunizations, point‑of‑care testing, and voluntarily staffing off‑site clinics), where allowable by law and supported by required training and certification.

Immunization Responsibilities (if applicable)

• Complete additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines.
• Educate patients about the importance of vaccines and refer patients to the Pharmacist‑on‑duty for vaccination questions.
• Monitor for, and respond to, adverse reactions; report adverse reaction events per public health requirements.
• Review and collect patient information; track and document for each applicable patient.
• Monitor and manage vaccine supplies.

Required Qualifications

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to age, education, and licensure/certification.
• State‑level licensure and national certification requirements vary by state.

Essential Functions

• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within designated timeframe.
• Attention and focus: ability to concentrate on a task over a period of time; pivot quickly from one task to another; confirm prescription information and label accuracy, ensuring patient safety.
• Customer service and team orientation: actively look for ways to help people in a friendly manner; notice and understand patients' reactions, and respond appropriately.
• Communication skills: understand verbal and written communication; utilize active listening.
• Mathematical reasoning: use math to solve problems, such as determining the total number of tablets to dispense, day’s supply, etc.
• Problem resolution: identify challenging patient or colleague interactions and choose the best course of action.
• Physical demands: be mobile and remain upright for extended periods, lift, scan, and bag items, reach overhead, extend arms, etc.; occasionally lift up to 20 lbs.
• Any additional tasks as directed by Supervisor or Manager.

Preferred Qualifications

• 1‑3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store, and across the market in other locations, to meet business needs.

Anticipated Weekly Hours

15 hours per week.

Time Type

Part time

Pay Range

Base hourly rate: $16.50 – $25.00. The actual base salary offer will depend on experience, education, geography, and other relevant factors.

Benefits Overview

This part‑time position is eligible for a range of benefits and programs that support physical, emotional, and financial well‑being, including dental, vision, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Equal Employment Opportunity

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.