Pharmacy Technician

Shrivers Pharmacy; Dresden (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Shrivers Pharmacy is seeking an entry-level Pharmacy Technician to support the pharmacist in daily operations, customer service, and regulatory compliance. The role involves training and becoming a Qualified Pharmacy Technician after completing Shrivers Pharmacy's program, with responsibilities in RX processing, sign-out, and restocking in a fast-paced retail setting.

Experience is preferred but not required; the job requires passing a FBI/BCI background check and adherence to HIPAA guidelines.

Qualifications

• High school graduate or equivalent with required continuing education (1 unit bi-monthly)
• Be able to pass FBI/BCI background check
• Knowledge of pharmacy operations and HIPAA guidelines (state of Ohio rules referenced)

Responsibilities

• Assist pharmacist with RX processing, customer service, and retail operations.
• Maintain daily pharmacy functions: sign out medications, restock vials and supplies, file hard copies.
• Use RX 30 system for refills, profiles, and workflow management; manage courier manifests and refill reports.
• Handle register transactions including cash, checks, charges, and house accounts; monitor balances.

Skills

Organizational skills

Interpersonal skills

Professional communication

Education

High school diploma or equivalent

Tools

RX 30 system

Job description

Pharmacy Technician Entry Level

Job Title: Pharmacy Technician
Department: Pharmacy
Immediate Supervisor Title: Pharmacist In Charge
Job Supervisory Responsibilities: None

General Summary: The Pharmacy Technician supports the pharmacist in ensuring the maintenance of efficient pharmacy operations, customer satisfaction and loyalty, and regulatory compliance. In addition to any responsibilities, otherwise outlined in the job description or elsewhere, the pharmacy technician has responsibility for complying with rules governing the role of a pharmacy technician as issued by the state of Ohio or the State Board of Pharmacy. Pharmacy Technicians complete Shrivers Pharmacy's training program and become a Qualified Pharmacy Technician upon successful completion of the training program.

Essential Job Responsibilities

1. Basic knowledge of RX 30 pharmacy computer system including:
   • a. Refills
   • b. Profiles
   • c. Workflow
   • d. Courier Manifests
   • e. Refill Reports
2. Knowledge of register transactions to include:
   • a. Cash
   • b. Check
   • c. Charge
   • d. House charge
   • e. Account balances
3. General knowledge of current phone system and office machines.
4. In depth knowledge of current HIPPA guidelines.
5. General knowledge of acceptable medical abbreviations.
6. General knowledge of DME available.
7. General knowledge of brand vs. generic drugs.
8. Knowledge of information needed to properly complete an intake form.
9. Knowledge of auto refill system and website refills.
10. Demonstrate proper use and maintenance of pill counting machines.
11. Knowledge of "Promise Time", how this works.
12. Knowledge of proper filing of prescription "hard copies".
13. Knowledge of daily functions to include:
    • a. Medication sign out
    • b. Restocking of medication vials and supplies.
14. Perform other duties as assigned by management.

Education

Education: High School graduate or equivalent (This position has required continuing education of 1 unit bi-monthly. These courses will be taken at the expense of the employer and will be outlined for employee in the training manual and/or employee handbook).

Experience

Experience: One year Pharmacy Technician experience preferred.

Other Requirements

Other Requirements: Be able to pass a FBI/BCI background check.

Performance Requirements

Knowledge

1. Knowledge of organization services available to customers.
2. Knowledge of product location within the store to be able to direct customers.
3. Knowledge of phone system, especially calls for refills and new prescriptions.
4. Knowledge of Rx orders and ability to interpret these orders, verify doses, and be precise.

Skills

1. Exceptional organizational and interpersonal skills.
2. Ability to learn the proper use of mechanical equipment utilized in this position.
3. Ability to talk with other healthcare professionals in a professional, businesslike manner.

Abilities

1. To handle stressful situations in a professional manner.
2. Ability to work in a fast-paced environment for extended periods of time.
3. Ability to adapt to change.
4. Ability to meet continuing education requirements.

Equipment Operated: Pill counting machines, computers, standard retail machines to include POS system, telephones, copy machines, fax machines.

Work Environment: This position is in a fast-paced, retail pharmacy environment. Also entails evening and weekend work.

Mental/Physical Requirements: Involves standing and walking 90% of the time.